Toshiba Global Commerce Solutions · 1 hour ago
Service Offerings Project Manager
Durham, NC
Full-time
Onsite
Entry, Mid Level
2+ years expToshiba Global Commerce Solutions is a billion-dollar global company providing retail store solutions. They are seeking a Service Offerings Project Manager to plan, schedule, and coordinate stakeholder interactions for service offerings, ensuring alignment with business objectives and client acceptance.
HardwareInformation ServicesInformation TechnologyPoint of SaleSoftware
Responsibilities
Develop and manage detailed project plans, resource allocation, stakeholder engagement, and KPI tracking for Services offerings and innovation initiatives
Lead task assignments, team meetings, and internal/external status updates
Produce and maintain project documentation, manage vendors, and negotiate contracts
Monitor day-to-day project activities, identify issues, and drive resolution
Manage change control processes and track cost/schedule/resource variances
Maintain frequent interaction with Toshiba customers and business partners
Collaborate with internal teams including Channel, Cost-Analysis, Pricing, and cross-functional Hardware, Software, and Services teams to ensure alignment
Ensure deliverables meet or exceed market expectations
Independently build complex project plans with minimal guidance
Interface with leadership and external teams to ensure successful execution
Translate market analysis, pricing strategies, and partner requirements into viable service offerings
Contribute to the creation of new revenue streams through innovative service design
Align offerings with customer and partner needs to drive adoption and sales
Ensure financial and strategic viability through cross-functional collaboration
Qualification
Required
Bachelor's degree with 2+ years of related experience, or equivalent combination of education and experience
Minimum 2 years of Project Management experience, including at least 1 year in Service Delivery or the Retail industry, particularly store operations
Fluent in English; working-level Spanish is desirable
Proven ability to work collaboratively within project teams and influence outcomes
Proficiency in MS Project and Smartsheet for project tracking and management
Advanced skills in MS Office Suite (Excel, PowerPoint, Word)
Strong written and verbal communication abilities
High sense of urgency and commitment to driving issues to resolution
Ability to meet deadlines and deliver high-quality work
Skilled in multitasking and prioritizing assignments effectively
Strong relationship-building and interpersonal skills
Experience in gathering and documenting functional requirements
Customer-facing experience and service-oriented mindset
Background in services delivery or operations
PMP Certification or a demonstrated plan to obtain it
Focused on customer satisfaction and continuous improvement
Preferably knowledgeable in retail industry and logistics
Preferred
Experience in Product Management or Offerings Management
Benefits
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Company provided life insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
Company
Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a supplier of POS systems.
1001-5000 employees
H1B Sponsorship
Toshiba Global Commerce Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (34)
2023 (28)
2022 (50)
2021 (32)
2020 (16)
Funding
Current Stage
Late StageLeadership Team
Rance Poehler
Global President & CEO, Board Member
Todd Regelsberger
Chief Financial Officer
Recent News
2025-12-11
2025-12-02
SalesTech Star
2025-11-11
Company data provided by crunchbase