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Gucci · 3 hours ago

GUCCI Senior Client Advisor - Legacy West

Plano, TX

Full-time

Onsite

Senior Level

Gucci is a leading luxury fashion brand, and they are seeking a Senior Client Advisor to assist in driving sales results and managing store operations. The role involves supervising Client Advisors, providing exceptional client service, and ensuring the store meets Gucci's visual and operational standards.

ApparelFashionJewelryLeisure

H1B Sponsor Likely

Responsibilities

Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader

Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals

Assist in the development and growth within your team

Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood

Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs

Demonstrates an excellent knowledge of the products as well as Gucci history and heritage

Attract new clients by being a Brand Ambassador through networking within the community

Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales

Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break

Contribute to upholding the visual display of all products in accordance with Gucci visual standards

Support the daily operations of the store when management is not present

First point of contact should a difficult client issue arise

Qualification

Sales management experienceCustomer service excellenceMicrosoft Office proficiencyBachelor’s DegreePassion for fashionCommunication skillsOrganizational skillsFlexibility in schedule

Required

Proven ability to drive positive customer experiences that build loyalty and deliver measurable results

Ability to manage competing priorities in a fast-paced environment

Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook

Industry awareness and strong business acumen

Strong verbal and written communication skills and excellent organizational skills

Passion for the Fashion Industry

Flexibility to work a retail schedule which will include evenings, weekends, and holidays

Qualified candidates must have the proper work authorization to work in the United States

Preferred

Sales management experience in retail, luxury retail, or service-related industry

Bachelor's Degree in a related field

Company

Gucci

Glassdoor3.7

Gucci is a luxury brand known for Italian-style high fashion with traditional craftsmanship. It is a sub-organization of Kering.

Founded in 1921

Jersey City, New Jersey, USA

10001+ employees

http://www.gucci.com

H1B Sponsorship

Gucci has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)

2020 (2)