Lumber Contacts Inc ยท 4 hours ago
Inside Sales LBM & Hardware
Millbury, Massachusetts, United States
Full-time
Onsite
Mid Level
4+ years expLumber Contacts Inc is a company focused on lumber and building materials sales. They are seeking an Inside Sales person responsible for greeting and assisting customers, processing transactions, and ensuring a positive shopping experience.
Staffing & Recruiting
Responsibilities
Greeting and assisting customers
Receiving payment from customers for merchandise or service
Waiting on customers
Answering telephone inquiries
Keeping displays well maintained, clean, organized and safe
Placing orders
Maintaining professional appearance at all times
Interacts in a positive, pleasant and prompt manner with customers in person and on the telephone
Accurately inputs customer transactions including quotes, purchase orders, special orders, and returns into POS
Assists with questions regarding merchandise, location of merchandise in store, pricing and promotions
Refers store credit applications and bad checks to Credit Department
Provides the highest level possible of service to all customers with the main objective of serving our retail customers
Determines customer requirements and expectations in order to recommend specific products and solutions
Generates new and repeat sales by providing product and technical information in a timely manner
Recommends items related to purchases made and/or alternate products based on cost, availability or specifications to increase customer satisfaction and improve transaction profitability
Increases sales and average order size by cross-selling, up-selling, add-on sales and offering promotional sale items
Educates customers about terminology, features and benefits of products in order to improve product-related sales and customer satisfaction
Remains current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows or reading trade journals
Maintains proficiency in technology as the Company brings in the necessary tools to increase job efficiency and productivity
Follows company policies and procedures
Presents a professional image at all times to customers and vendors
Attends and participates in all company-sponsored training programs as required, and seeks to learn about products and services available
Promotes team concept
Qualification
Required
Ability to operate computer equipment, do math, read orders, follow instructions
Ability to communicate with customers, other employees and supervisors using verbal and written skills
Good interpersonal, communication, customer service skills and telephone etiquette
Knowledge and ability to use safe lifting techniques
Be aware of and follow the We Believe statements and MSDT ECET objectives
Ability to stand up to 8 hours at a time
Manual dexterity and the ability to reach overhead to grasp materials
Ability to sit, climb or balance, lift, twist, and bend, stoop or squat to floor level on a repetitive basis
Strength: regularly lift, carry, push or pull up to 50 pounds
Company
Lumber Contacts Inc
Lumber Contacts Inc. is the most effective lumberyard search firm, in making connections that bring great people and great companies together.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase