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Flynn Group · 1 hour ago

Workers' Compensation Claims Manager

Independence, OH

Full-time

Hybrid

Senior Level

5+ years exp

Flynn Group is seeking an experienced and strategic Workers’ Compensation Claims Manager to lead the administration of its national workers’ compensation program. This role involves overseeing a team, managing claims, collaborating with internal stakeholders, and ensuring compliance with regulatory requirements. The ideal candidate will have strong technical expertise and proven leadership skills in workers’ compensation claims management.

Food and BeverageRestaurants

Hiring Manager

Brie Braude

Responsibilities

Lead Flynn’s workers’ compensation claims program, including oversight of Analysts, Supervisor(s), TPAs, and defense counsel

Manage litigated and complex claims, including settlement authority and strategy development

Monitor and evaluate TPA performance, ensuring compliance with service standards and KPIs

Collaborate with internal stakeholders to identify claim trends, mitigate risk exposures, and support workplace safety initiatives

Develop, analyze, and present executive-ready reports on program performance, claim trends, and cost-containment results

Ensure compliance with federal and state regulatory requirements, including Medicare reporting

Oversee vendor partnerships (e.g., defense firms, nurse case management, pharmacy benefit managers) to optimize outcomes and cost savings

Provide leadership, coaching, and performance management for Workers’ Compensation Analysts, including annual reviews and professional development

Represent the company at mediations, hearings, and settlement conferences as needed

Qualification

Workers' compensation expertiseClaims managementLeadership skillsAnalytical skillsTPA managementRegulatory complianceCommunication skillsOrganizational skillsTeamworkPresentation skillsProblem-solving