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Optery · 8 hours ago

Technical Release Program Manager

United States

Full-time

Remote

Senior Level

$75K/yr - $125K/yr

6+ years exp

Optery is seeking a hands-on Technical Release Program Manager to lead our product and platform release process across web, backend, and mobile applications. This role involves working closely with engineering, product, and business stakeholders to ensure that every release is planned, tested, documented, and communicated effectively.

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Responsibilities

Own Optery’s release calendar and cadence across frontend, backend, and mobile, and ensure it is kept in sync with sprint plans and business priorities

Participate in sprint planning and backlog grooming to confirm work is properly ticketed, scoped, and sequenced for release

Coordinate and manage release readiness: confirm all testing is complete, environments are available, dependencies are resolved, and rollback/mitigation steps are defined

QA and Testing: perform detailed QA and testing of new releases, provide feedback and resolve issues

Serve as the day-to-day point of contact for release execution, bridging engineering, product, marketing, customer-facing, and business teams so all parties know what is shipping and when

Document and distribute release notes and change communications for internal audiences; ensure customer-facing teams have what they need for external communication

Track and surface release risks, blockers, and post-release issues; support troubleshooting with engineering and QA as needed

Propose and implement incremental improvements to the release process (checklists, templates, metrics) to increase predictability and reduce manual work

Qualification

Release managementSoftware deliverySoftware QATestingJiraAgile/ScrumTeam coordinationTechnical troubleshootingClear communication

Required

5+ years of experience in release management, software delivery, software QA and testing, and/or technical program/project management in a software/SaaS environment

Prior exposure to one or more adjacent areas such as frontend development, mobile app development, backend/services, product management, QA, or technical troubleshooting

Strong practical experience with work-tracking tools such as Jira and with Agile/Scrum sprint ceremonies

Ability to coordinate teams in multiple time zones

Clear written and verbal communication skills, with the ability to provide concise status, risk, and schedule updates to both technical and non-technical stakeholders

Comfortable operating in a high-growth, remote, startup environment