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The Summit Center · 2 hours ago

Chief Administrative Officer

Getzville, NY

Full-time

Onsite

Director/Executive

$135K/yr - $155K/yr

10+ years exp

The Summit Center is Western New York’s leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. The Chief Administrative Officer (CAO) provides strategic leadership and executive oversight of the Administrative Services, Facilities, Fleet, and Emergency Preparedness departments, ensuring operational excellence and organizational efficiency.

CommunitiesHealth CareNon ProfitYoung Adults

Growth Opportunities

Responsibilities

Provide overall leadership and direction to Administrative Services, Facilities, Fleet, and Emergency Preparedness functions

Serve as a strategic partner to the CEO and Executive Team on organizational planning and policy development

Lead initiatives to strengthen internal systems, streamline processes, and enhance cross-departmental collaboration

Develop and oversee department goals, objectives, and performance measures aligned with the agency’s mission and strategic plan

Direct administrative operations including procurement and receiving, records management, office systems, and support services

Ensure compliance with applicable laws, regulations, and internal policies

Develop and maintain standard operating procedures (SOPs) to ensure consistent, high-quality administrative support

Oversee the maintenance, safety, and functionality of all buildings and physical properties

Manage capital projects, renovations, and facility improvement initiatives

Coordinate space planning and resource utilization to meet evolving organizational needs

Ensure compliance with all safety, environmental, and building regulations

Collaborate with the Facilities Department to ensure timely maintenance, inspections, and repairs

Provide oversight of all vehicle operations, including acquisition, maintenance, safety, and replacement planning

Ensure that vehicle use policies are current, compliant, and enforced

Oversee preventive maintenance schedules and ensure driver safety training is implemented and documented

Monitor fleet utilization and costs to maximize efficiency and reduce operational risks

Lead the organization’s emergency preparedness, response, and recovery planning

Develop and maintain comprehensive emergency response plans, continuity of operations procedures, and staff training

Coordinate emergency drills, safety inspections, and risk mitigation activities

Liaise with local emergency management agencies and ensure compliance with all regulatory and accreditation standards related to safety and emergency management

Supervise and evaluate management staff within assigned departments

Promote professional growth and leadership development within the administrative and facilities teams

Conduct regular meetings with direct reports to ensure alignment, performance, and accountability

Collaborate with Human Resources on hiring, evaluations, disciplinary actions, and succession planning

Build and maintain strong relationships with vendors, contractors, community partners, and regulatory agencies

Represent the organization in external meetings and partnerships related to operations, facilities, and emergency planning

Foster a culture of teamwork, service excellence, and operational integrity across departments

Demonstrate integrity, professionalism, and ethical conduct in all aspects of work

Promote a culture of respect, inclusion, and collaboration

Display professionalism and accountability in interactions with colleagues, partners, and the community

Maintain confidentiality and appropriate professional boundaries

Adhere to agency policies on attendance, punctuality, and conduct as outlined in the Employee Handbook

Perform other duties as requested by the CEO or as necessary to support organizational success

Qualification

Strategic OversightFacilities ManagementEmergency PreparednessLeadershipOperational ManagementVendor ManagementProject ManagementProfessional DevelopmentEthical ConductAccountabilityRespectInclusionPunctualityAttendanceCollaborationCommunicationTeamworkConfidentiality

Required

Bachelor's degree in Business Administration, Public Administration, Management, or related field

Minimum of 10 years of progressive leadership experience in administrative or operational management, preferably in a nonprofit or public sector environment

Demonstrated experience managing facilities, fleet operations, and emergency preparedness programs

Proven ability to lead multiple departments and drive organizational effectiveness

Valid New York State Driver's License