Diverge Health · 3 hours ago
Health Coach Manager | Michigan
Detroit, MI
Full-time
Onsite
Mid, Senior Level
$88K/yr - $93K/yr
5+ years expDiverge Health is dedicated to improving health access and outcomes for vulnerable populations. They are seeking a Health Coach Manager to lead and support frontline Health Coaches, ensuring high-quality patient care and driving team performance through mentorship and data-driven insights.
Health CareMedicalPrimary and Urgent CareWellness
Responsibilities
Build strong, trusting relationships with frontline Health Coaches through consistent presence and support
Lead people-management efforts, including onboarding, communication, performance management, and growth planning
Coach, mentor, and develop Health Coaches through regular feedback, shadowing, and skill-building
Use data and dashboards to monitor individual and pod-level performance and identify improvement opportunities
Translate performance insights into clear, actionable guidance for the team
Conduct performance reviews and proactively address performance gaps or risks
Serve as a culture carrier by modeling Diverge’s mission, values, and expectations daily
Create a safe, inclusive environment where team members feel empowered and accountable
Support quality initiatives such as QA calls, chart audits, and patient feedback reviews
Collaborate across teams and contribute to initiatives that advance care quality and outcomes
Qualification
Required
Demonstrated success managing people and guiding day-to-day performance
3+ years of supervisory or people-management experience
5+ years in customer service, coaching, or a related field; experience in fast-paced or high-growth environments preferred
Experience supporting social determinants of health and working with vulnerable populations
Strong patient-facing or customer-facing background; Motivational Interviewing experience preferred
Comfort leading remote or distributed teams and fostering strong team culture
Experience working with diverse clinical and non-clinical partners
Ability to travel locally for patient visits, partner practices, and meetings
Familiarity with primary care, health coaching, or health education is a plus
An empathetic, humble, and highly conscientious teammate who inspires and motivates others
Strength in authentically connecting with people from all walks of life
Curious and open to continuous learning and growth
A thoughtful problem solver who balances compassion with accountability
Superpowers in communication, organization, and follow-through
A strong representative of Diverge Health's mission, vision, and values
Preferred
Experience in fast-paced or high-growth environments
Motivational Interviewing experience
Familiarity with primary care, health coaching, or health education
Benefits
Competitive equity package
Comprehensive health benefits
Flexible work arrangements
Company
Diverge Health
Diverge Health empowers primary care practices to deliver care to underserved patients.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$68.17MKey Investors
Google Ventures
2024-10-31Series A· $52.4M
2022-12-09Debt Financing· $15.77M
Leadership Team
Binoy Bhansali
Co-Founder and CEO
Recent News
2024-11-12
2024-04-11
Company data provided by crunchbase