NEOGOV · 1 week ago
Office Assistant II, Bilingual, Contingent (Temporary)
San Rafael, CA
Full-time
Onsite
Entry Level
$56K/yr - $66K/yr
1+ years expThe County of Marin is committed to promoting and protecting the health and well-being of the community. They are seeking an Office Assistant II, Bilingual to support front desk and medical records operations at clinics, providing excellent customer service and administrative support to clients and programs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Checking appropriate information portals to confirm client Medi-cal eligibility
Answering phones
Scheduling and re-scheduling of client appointments as requested by client or provider
Data Entry into spreadsheets and/or electronic health record as directed
Client Appointment Reminders by email or phone
Updating spreadsheets as directed
Using MS Suite, reserve conference and meeting rooms as directed
Qualification
Required
One year of experience performing clerical/office support duties that demonstrate knowledge of standard office applications and practices
Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience
Bilingual skills in both Spanish and English
Strong interpersonal skills and the ability to communicate with a diverse client base in a tactful, patient, and courteous manner
Ability to work independently and as part of a team
Ability to thrive in a fast-paced client-facing clinic environment
Ability to adapt quickly to new technologies and systems
Flexibility towards changes in processes and instructions
Initiative and independent judgment to respond to inquiries and establish priorities
Strong attention to detail and excellent customer service skills
Confidence in asking questions and taking initiative to solve problems
Knowledge of standard office practices and procedures including filing and retrieval systems, correspondence formats and the operation of standard office equipment
Knowledge of standard office applications including word processing, spreadsheet and database systems
Knowledge of correct English usage including grammar, spelling and punctuation
Knowledge of business arithmetic
Ability to perform general clerical and technical work quickly and accurately
Ability to use database, spreadsheet, word processing, publishing and/or internet applications depending on assignment
Ability to read, interpret and apply rules, policies and procedures in specific situations
Ability to prepare and maintain accurate and concise records and reports
Ability to read and comprehend manuals and instructions related to assignment such as maps; drawings; policies and procedures; training materials; code books; instructions for equipment; and safety rules and procedures
Ability to perform basic mathematic calculations
Preferred
At least one year of experience performing customer service and administrative support in a related environment
Intermediate proficiency with MS Word, Outlook and Excel
Prior experience working in a medical, dental, or other clinic setting
Benefits
Paid Time Off: Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan: Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement: Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan: Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical: The County provides access to group health plan coverage to eligible retirees.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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