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Rogers Behavioral Health · 2 hours ago

Clinic Support Coordinator

Wausau, WI

Full-time

Onsite

New Grad, Entry Level

Rogers Behavioral Health is seeking a Clinic Support Coordinator to manage receptionist and administrative duties related to clinic operations. The role involves collecting patient information, maintaining confidentiality, and coordinating with multiple disciplines to ensure smooth clinic operations.

Addiction TreatmentHealth CareHealth DiagnosticsMedicalMental Health

H1B Sponsor Likely

Responsibilities

Performs variety of administrative processes, is the first and last point of contact with patients daily

Answers telephone and provides accurate Rogers program and services information to callers

Registers and schedules patients and confirms insurance guarantor information

Responsible for daily check-in and check-out of patients and reporting of this information

On admission, verifies patient identification, demographic, insurance, and ensures all paperwork and consent information are obtained/updated in the medical record

Maintains and orders supplies

Distributes incoming packages and mail

Maintains medical records ensuring accuracy of document placement

Reviews all active medical records for correct placement of forms, and patient information

Files all reports accurately and in a timely manner

Completes All Documentation Within Required Timeframe

Ensures routine and priority tasks are completed within established timeframe

Coordinates projects as assigned

Track/complete metrics and statistics as assigned by operations leadership

Copies documents for treatment team

Ability to communicate and coordinate transfer process to and from Rogers

Assists in facilitating treatment by acting as a communication resource to other disciplines, external agencies, and as directed by treatment team

Maintains the environment in a safe, orderly manner

Performs Other Duties As Assigned

Conduct self in a professional manner

Demonstrate organizational skills that promote timely response to all inquiries and to task completion

Communicate with all individuals in a positive and professional manner

Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution

Communicate concerns and provide solutions for same

Attend outside seminars to promote professional growth

Demonstrate a positive and professional attitude toward all customers

Comply with the Hospital’s policies and procedures, including Human Resources, Infection Control, Employee Health policies and programs

Project a professional image by wearing appropriate, professional attire

Qualification

Electronic health record softwareMicrosoft ExcelCrisis prevention trainingMedical office experienceCPR certificationOrganizational skillsCommunication skills

Required

Eighteen (18) years of age, or older

High school diploma required

Proficiency with computer programs (Microsoft, Excel, etc.) and electronic health record software is required; Cerner is preferred

American Heart Association Provider CPR certification is required within thirty (30) days of hire. Annual re-certification is required

Formal training in crisis prevention and intervention is required within sixty (60) days of date of hire. Annual re-certification is required

Preferred

Previous experience working in an office setting, medical office or psychiatric setting is preferred

Basic knowledge of equipment utilized to perform clerical duties

Benefits

Health, dental, and vision insurance coverage for you and your family

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program (EAP)

Company

Rogers Behavioral Health

Glassdoor3.2

Rogers Behavioral Health is a health care firm that offers effective mental health and addiction treatment for children, teens and adults.

Founded in 1907

Oconomowoc, Wisconsin, USA

1001-5000 employees

https://rogersbh.org/

H1B Sponsorship

Rogers Behavioral Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (4)

2023 (2)

2022 (1)

2021 (5)

2020 (3)