Maximus · 1 week ago
Lead Registered Nurse (RN), Remote
United States
Full-time
Remote
Senior Level
$80K/yr - $95K/yr
5+ years expMaximus is a mission-driven consumer performance medicine telehealth company that provides support to optimize health and wellness. As the RN Lead, you will manage and mentor the Care Coordination staff while playing a key role in defining and scaling the nursing function within the organization.
ConsumerHealth CareTelehealth
Responsibilities
Provide timely, accurate, and empathetic clinical support across multiple communication channels, including patient portals, live chat, and community boards
Perform clinical assessment through written communication (triage, symptom review, care escalation)
Manage and troubleshoot adverse effects, escalating appropriately to providers
Interpret and track lab values; ensure follow-up and clinical recommendations are carried out
Serve as a clinical escalation point for Care Coordinators and Providers
Oversee patients off-boarding when care is no longer appropriate or safe
Support high-risk and high-value patient needs, ensuring safe and compliant care delivery
Participate in teaching—live or recorded sessions—to support patient learning and internal clinical education
Lead, coach, and continue to develop the Integrated Care team, fostering excellence, accountability, and continuous improvement
Maintain SLA performance across teams; troubleshoot delays or workflow inefficiencies across CS/CC/RN
Develop and refine clinical workflows, including but not limited to: Care Coordination workflows, Lab and pharmacy workflows, Patient messaging flows, Off-boarding workflow
Partner with Product, Engineering, and Operations to improve tools and system functionality
Collaborate closely with the Scheduling, Lab, and Messaging teams to ensure seamless execution of cross-functional processes
Manage capacity planning and team allocation to match patient volume
Serve as the primary representative of Nursing in platform improvements and operational changes
Provide QA oversight for documentation, communication quality, safety processes, and protocol adherence
Assist with the design and rollout of training materials for new hires (RNs, CCs)
Ensure alignment and clarity of roles across CS/CC/RN to streamline workflows and avoid redundancy
Qualification
Required
Current, unrestricted Compact RN license; CA licensure preferred
5+ years RN experience, including ≥2 years in telehealth or remote clinical care
2+ years clinical leadership or team management experience
Deep understanding of digital health workflows and integrated care models
Excellent written and verbal communication skills, especially in patient messaging
Comfort with EHRs, patient communication platforms, and clinical decision support tools
Ability to work cross-functionally and thrive in a fast-paced, evolving startup environment
Preferred
Experience launching or scaling care coordination teams in a digital health environment
Familiarity with hormone health, men's health, chronic care management, or wellness protocols
Background in workflow development, training material creation, or clinical operations
Benefits
Full Suite: Medical, Dental, Vision, Life Insurance
Flexible vacation/time-off policies
Liquidity of options whenever available
Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)
Company
Maximus
Maximus increases your own natural testosterone with a safe & effective doctor-prescribed program.
11-50 employees
H1B Sponsorship
Maximus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (39)
2023 (50)
2022 (42)
2021 (36)
2020 (42)
Funding
Current Stage
Early StageTotal Funding
$20MKey Investors
Founders Fund
2022-08-10Series A· $15M
2021-05-31Seed· $5M
Leadership Team
Cameron Sepah
CEO
Recent News
Washington Technology
2025-11-23
2025-11-21
2025-11-21
Company data provided by crunchbase