Avanath Capital Management, LLC · 4 hours ago
Maintenance Supervisor
Avanath is a top property management company dedicated to providing affordable housing for the workforce. The Maintenance Supervisor is responsible for ensuring quality service to residents and overseeing maintenance staff and vendors to maintain the property effectively.
Commercial Real EstateReal Estate
Responsibilities
Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency
Projects a favorable image of the community to achieve property objectives and public recognition
Ensure consistency, follow-up, and follow-through in dealing with residents on all matters
Enforce policies of the community that are delegated by Community Manager
Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements
Coordinate, schedule, and respond to resident/management requests and work orders
Ensure all repairs and replacements are necessary for community common areas and units
Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment
Inspect grounds, building, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
Manage and order maintenance supplies inventory while adhering to budget guidelines set by Community Manager and Building Services
Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs
Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
Maintain hazard communications program; teach and promote safe work practices
Manage unit inspections
Responsible for key control of the community
Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc
Manage and participate in on-call emergencies in the community
Plan for and utilize property resources, equipment, and supplies economically by obtaining bids/pricing from vendors, suppliers, and contractors
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency
Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals
Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Avanath standards
Under the direction of Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff
Monitor work progress of each maintenance staff on a daily basis; provide immediate assistance and instruction if needed
Provide input to the Community Manager regarding employee performance evaluations
Conducts and/or attends regularly scheduled Avanath safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance
Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s)
Complies with Avanath’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately
Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s)
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry
Qualification
Required
At least 3 years of multifamily property maintenance experience
One year of supervisory experience required
Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work is required
Valid Driver's License
Very strong organizational skills and ability to handle multiple priorities
Solid interpersonal and customer service skills
Must be available for on-call and weekend work
Preferred
HVAC and CPO certifications are highly desired
Benefits
Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
Company
Avanath Capital Management, LLC
Avanath Capital Management is a private real estate investment manager generating attractive risk-adjusted returns through current income and capital appreciation from its investments.
Funding
Current Stage
Growth StageLeadership Team
Recent News
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2024-12-20
Business Journals
2023-06-30
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