NEOGOV · 6 hours ago
Enterprise Process Analyst
Davenport, IA
Full-time
Onsite
Mid Level
$68K/yr - $90K/yr
3+ years expNEOGOV is looking for an Enterprise Process Analyst to serve as a key liaison between end users, department leadership, and technology vendors. The role is responsible for managing IT and software implementation projects, ensuring they are completed on time and within scope while also facilitating communication and collaboration among stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Act as a liaison among end users, department heads, and technology vendors to understand business needs, define detailed project requirements, and ensure effective communication throughout all project phases
Manage IT and software implementation projects from initiation through completion
Develop project plans, define deliverables, monitor timelines and ensure that objectives, deadlines and budgets are met
Coordinate with internal departments, external vendors and consultants to deliver quality outcomes
Lead cross-developmental meetings, facilitate collaboration and track project milestones
Maintain transparent communication among all stakeholders to ensure alignment of project goals, priorities and progress
Assist in the deployment and implementation of new technology solutions
Coordinate and conduct system testing, user acceptance testing (UAT), and end-user training to ensure successful implementation and adoption
Monitor project performance and identify potential risks or issues
Prepare and present project status updates, performance reports, and risk assessments to senior leadership, recommending mitigation strategies as needed
Ensure that all modernization efforts and technology implementations comply with industry’s best practices, cybersecurity standards, and applicable laws and regulations
Maintain awareness of emerging technologies and recommend improvements to existing systems and processes
Provide regular updates to department heads and City leadership on project progress, issues, and impacts
Support strategic planning efforts by providing analysis and recommendations for technology initiatives
Perform other related duties as assigned
Qualification
Required
Bachelor's degree from an accredited college or university in business administration, information systems, or closely related field
At least three (3) years of experience in project coordination, information technology services, business analysis or process improvement
An equivalent combination of training and experience which provides the knowledge, skills and abilities necessary to perform the required work
Must possess a valid driver's license and maintain throughout duration of employment
Must pass a background check as prescribed by the City of Davenport
Must reside in Iowa or Illinois within two (2) years of hire and maintain residency throughout the duration of employment
Benefits
Iowa Public Employee’s Retirement Pension plan
457 Deferred Compensation – The City will contribute 5% of the employee’s income to his/her 457 account if the employee contributes at least 1% (applicable to non-bargaining, management exempt employees)
13 paid holidays
Life Insurance
Long Term Disability Insurance
Tuition Reimbursement
Employee Assistance Program
Health insurance, including medical, dental, vision and prescription drug
Pension
457 retirement plan contributions
Retirement health savings plan contributions
Flexible spending accounts
Paid time off
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase