Armstrong Consulting, LLC · 5 hours ago
Marketing and Membership Director
Washington, DC
Full-time
Onsite
Lead/Staff, Director/Executive
$105K/yr - $115K/yr
1+ years expArmstrong Consulting, LLC is seeking a Marketing and Membership Director to lead their communications and marketing efforts. This role involves strategic planning and daily tasks to enhance member engagement and satisfaction while promoting the club's brand and events.
Hospitality
Responsibilities
Take the lead role in development of the clubs annual marketing and communications operating plan
Design and execute integrated marketing and communications campaigns promoting membership, events, and club activities
Take ownership of the club’s website, ensuring that pages, links, and posts are current and visually consistent
Understand the club’s brand and promote the brand in all forms of communication
Ensure that the club’s brand messaging and visuals remain consistent, timely and aligned across all media
Develop and distribute email campaigns, monitor analytics, and optimize for engagement
Compile content and create layout for monthly newsletter. Write various internal and external communications for email, web, and provide copyediting or proofreading when appropriate
Oversee social media accounts including planning, posting, and tracking engagement metrics
Maintain a high level of visibility and develop strong relationships with current members working to limit attrition, and keep members engaged and supportive of the club
Deliver professional and timely service to all inquiries, ensuring each interaction reflects the GeorgeTown Club’s welcoming and professional tone
Manage administrative processes that support membership and marketing functions, including vendor coordination, mailings, invoicing, and office organization
Provide operational support for volunteer leadership, including scheduling, report preparation, and general office duties
Partner with volunteer and paid leadership to align membership and marketing goals with strategic priorities
Contribute to budgeting and planning within your areas of responsibility
Lead by example, demonstrating reliability, professionalism, and a genuine commitment to serving members
Manage all steps of the application process, work with sponsors, onboard new members, track membership information and categories, facilitate prospective member events, and handle general comments and questions from the membership
Manage onboarding and renewal campaigns that promote consistent value and connection
Support member committees and volunteers, especially those focused on new member orientation and engagement
Qualification
Required
Bachelor's degree in marketing, Communications, Business Administration, or related field preferred (equivalent experience considered)
1–3 years of relevant marketing experience, preferably in hospitality, private clubs, or luxury lifestyle industries
Proficient knowledge of Microsoft Office Suite, Canva or similar graphic design platforms
Proficient in a project management program to manage content creations
Basic knowledge of coding for marketing emails and Blogs
Experience with email marketing platforms (Mailchimp, Constant Contact, or CRM-integrated tools)
Working knowledge of photography, videography, and video editing
Strong administrative and organizational skills with the ability to manage multiple priorities independently
Excellent communication skills, both written and verbal, and a genuine enthusiasm for member service
Superior attention to details
Hands-on experience with Canva, Adobe Creative Suite, WordPress, or Mailchimp, and major social media platforms
A problem solver who thrives in a fast-paced environment and takes ownership of results
A team player who understands that personal excellence drives successful marketing and member engagement
Benefits
Parking
Medical
Dental
Vision
401K retirement plan
Paid vacation and personal/sick days
Holiday bonus
Life insurance
Family meals
Company
Armstrong Consulting, LLC
Executive level Recruiting, Coaching, & Consulting company in the private Club, Boutique Hotel & Resort industries.
1 employee
Funding
Current Stage
Early StageCompany data provided by crunchbase