Apply on Employer Site

Ameris Bank · 3 hours ago

Teller I

Greater Dothan

Full-time

Onsite

Entry Level

1+ years exp

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. The Teller I role involves providing prompt and efficient customer service, operating the teller drawer, accurately processing transactions, and identifying customer needs for cross-selling opportunities.

BankingFinanceFinancial ServicesMortgage

Responsibilities

Provide prompt, professional customer service to customers and prospective customers

Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions

Work to understand the root causes of complex customer service issues and identify and implement resolutions

Accountable for achievement of defined sales and service goals

Maintain a working knowledge of banking products and promotions

Responsible for performing accurate transactions, balancing each day, and verifying cash totals

Scan daily proof work to the remote capture machine

Identify customer needs, cross-sell and up-sell opportunities, and should make referrals within the branch

Ensure adequacy of currency and coin supply

Provide backup support to other branches as needed

May provide assistance and training to other colleagues and serve as a mentor

May perform all sales and service functions of the branch as needed

Practice ethical sales behaviors in accordance with the Bank’s Core Values of Integrity and Honesty

Always act in the best interest of the customer when offering additional products and services

Qualification

Customer service excellenceCash handlingTeller training programPC proficiencyGoogle Docs proficiencyMicrosoft Office proficiencySales experienceCommunication skillsTeam collaboration

Required

Ability to perform accurate transactions

Successful completion of Teller training program and passing score on training post-test

Demonstrated commitment to customer service excellence and the ability to meet or exceed sales and service objectives

Strong written and verbal communication skills

Intermediate PC proficiency

Intermediate proficiency in Google Docs and Microsoft Office products

1 or more years of customer service experience

High school diploma or GED required

Preferred

Cash handling or sales experience preferred

Bachelor's degree in finance or related field preferred

Benefits

Medical, Dental and Vision Insurance

Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment

Life Insurance provided at no additional cost to employees

Accidental Death & Dismemberment Coverage

Long-Term Disability Coverage

Paid Sick and Vacation Leave

11 Holidays

Volunteer/Service Day

Employee Stock Purchase Plan

401(k) Retirement Plan

Ameris Bank matches 50% of your first 8% of contributions to the plan

Flexible Spending Accounts

Health Savings Account

Health Reimbursement Arrangement