Tradewind Aviation ยท 3 hours ago
Director of Station Operations - Eastern U.S. & Bahamas
Harrison, NY
Full-time
Onsite
Director/ExecutiveTradewind Aviation is seeking a full-time Director of Station Operations to oversee all ground operations across the Northeast Region and Southeast Region, including the Bahamas. This role is responsible for ensuring safe, efficient, and customer-focused operations, providing strong leadership to personnel, and driving growth and operational excellence within the regions.
Travel
Hiring Manager
Lizabeth Maffucci
Responsibilities
Ensure all operations comply with FAA, TSA, ICAO, and airport-specific regulations, as well as company policies and procedures
Oversee monthly safety, service, and compliance audits across all Northeast, Southeast, and Bahamas locations
Maintain accurate and current station records, documentation, and operational permits as required by regulatory authorities
Proactively identify, report, and mitigate safety risks, ensuring full compliance with OMNI reporting requirements and timely follow-up
Oversee vendor negotiations, contracts, performance, and service levels throughout the regions; conduct regular onsite audits to ensure adherence to agreements
Serve as the primary liaison with regional airport administrations, safety and security authorities, fixed base operators, and regulatory agencies across assigned locations
Oversee all customer service functions to ensure seamless, efficient, and premium passenger experience; step in operationally when needed
Maintain a high level of professionalism and clear communication with passengers, crew, and internal departments
Ensure daily station operations run efficiently, prioritizing on-time performance and service excellence
Track and continuously improve key operational metrics including safety, service quality, and efficiency
Ensure all facilities, workspaces, equipment, and aircraft servicing areas meet operational needs and remain clean, safe, and well-maintained
Supervise and mentor all regional personnel, fostering high morale, productivity, and accountability
Ensure regional staffing meets operational needs and that required annual training is completed on time
Conduct regular team meetings, briefings, and training sessions to keep personnel informed of updates, policies, and best practices
Handle HR-related functions including performance evaluations, conflict resolution, scheduling oversight, and personnel record management
Oversee regional accounting functions including billing reconciliation, vendor billing review, and annual operational budgets
Drive strategic regional development, including expansion opportunities and new station planning within the Northeast, Southeast, and Bahamas
Promote a culture of teamwork, continuous improvement, and operational excellence
Carry out additional duties as assigned by the SVP of Operations
Qualification
Required
Ensure all operations comply with FAA, TSA, ICAO, and airport-specific regulations, as well as company policies and procedures
Oversee monthly safety, service, and compliance audits across all Northeast, Southeast, and Bahamas locations
Maintain accurate and current station records, documentation, and operational permits as required by regulatory authorities
Proactively identify, report, and mitigate safety risks, ensuring full compliance with OMNI reporting requirements and timely follow-up
Oversee vendor negotiations, contracts, performance, and service levels throughout the regions; conduct regular onsite audits to ensure adherence to agreements
Serve as the primary liaison with regional airport administrations, safety and security authorities, fixed base operators, and regulatory agencies across assigned locations
Oversee all customer service functions to ensure seamless, efficient, and premium passenger experience; step in operationally when needed
Maintain a high level of professionalism and clear communication with passengers, crew, and internal departments
Ensure daily station operations run efficiently, prioritizing on-time performance and service excellence
Track and continuously improve key operational metrics including safety, service quality, and efficiency
Ensure all facilities, workspaces, equipment, and aircraft servicing areas meet operational needs and remain clean, safe, and well-maintained
Supervise and mentor all regional personnel, fostering high morale, productivity, and accountability
Ensure regional staffing meets operational needs and that required annual training is completed on time
Conduct regular team meetings, briefings, and training sessions to keep personnel informed of updates, policies, and best practices
Handle HR-related functions including performance evaluations, conflict resolution, scheduling oversight, and personnel record management
Oversee regional accounting functions including billing reconciliation, vendor billing review, and annual operational budgets
Drive strategic regional development, including expansion opportunities and new station planning within the Northeast, Southeast, and Bahamas
Promote a culture of teamwork, continuous improvement, and operational excellence
Fluent in English; proficiency in Spanish is preferred but not required
Proficient in Microsoft Word, PowerPoint, Excel, and general computer-based operational tools
Demonstrate strong leadership, staff development, conflict management, negotiation skills, and the ability to make strategic decisions
Self-motivated team leader with excellent communication skills
Able to work effectively under pressure and time constraints to support timely flight dispatch and operational reliability
Possesses strong knowledge of airport operations, ground handling, safety, and security compliance under FAA, TSA, and ICAO guidelines
Must consistently project a polished, professional image
Able to lift up to 60 lbs
Available to work weekends, holidays, and provide after-hours accessibility to personnel and leadership
50% travel required across the Northeast Region, Southeast Region, Bahamas and limited time in the Caribbean
Prolonged periods of desk work using a computer
Exposure to outdoor elements including heat, cold, rain, wind, and sun during ramp and operational duties
Preferred
Proficiency in Spanish is preferred but not required
Benefits
Medical, Dental, Vision, FSA/DCA and 401(k) plan.
Paid vacation and sick days
Paid Parental Leave
Fun, dynamic team with opportunities for rapid advancement
Travel benefits on various US and International airlines
Company
Tradewind Aviation
Tradewind Aviation is an aircraft operator that provides private charter service.
Founded in 2001
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Zipkin
Co-Founder and Chief Commercial Officer
Recent News
2025-12-12
2025-08-14
The Nassau Guardian
2024-12-28
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