Magnet HR Group · 3 hours ago
Internet Car Sales-BDR
Plano, TX
Full-time
Onsite
Entry Level
1+ years expGulliver Auto Group is a company committed to providing exceptional customer experiences in the automotive industry. They are seeking a Business Development Coordinator, also known as an Internet Sales Agent, responsible for managing inbound and outbound sales communications to generate appointments and support dealership growth.
ComplianceE-LearningHuman ResourcesOutsourcingTraining
Responsibilities
Answer all incoming calls, emails, live chats, and text inquiries promptly and courteously
Respond quickly to online leads using CRM templates, approved scripts, and follow-up processes
Provide initial information about vehicle models, pricing, and financing options
Qualify customers and schedule showroom or virtual appointments with sales representatives
Make outbound follow-up calls to internet leads, previous customers, and unsold prospects
Re-engage leads who are not yet ready to purchase or who missed appointments
Conduct post-appointment and post-sale follow-up to ensure satisfaction and encourage repeat business
Execute targeted outbound call campaigns to support dealership promotions and events
Accurately log and track all customer interactions, appointments, and updates in the CRM system daily
Maintain up-to-date customer contact information and communication history
Monitor lead progress and coordinate with the sales team to ensure timely follow-up
Work closely with the sales team and management to align lead-handling strategies
Participate in weekly team meetings and training sessions to improve efficiency and performance
Support marketing efforts, dealership events, and special outreach initiatives as needed
Qualification
Required
Bilingual (Spanish and English) – verbal and written proficiency required
At least one year of customer service, call center, or inside sales experience
Comfortable making outbound and inbound calls in a professional and engaging manner
Excellent phone etiquette and communication skills
Strong computer literacy, including CRM systems and Microsoft Office
Friendly, outgoing personality with a team-oriented attitude
Reliable, organized, and able to thrive in a fast-paced dealership environment
Willing to work evenings, weekends, and holidays as needed
Must pass a pre-employment background check and drug screening
Preferred
Previous automotive dealership experience in BDC, internet sales, or appointment setting
Knowledge of CRM systems such as DealerSocket, VinSolutions, or eLead
Understanding of vehicle financing, trade-in, and sales processes
Benefits
Competitive Pay (Hourly + Bonus Opportunities)
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Retirement Plan
Paid Training (Sales & Service)
Paid Time Off, Holidays
Company
Magnet HR Group
Magnet HR Group provides HR management solutions to help businesses grow.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase