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The Moore Group · 2 weeks ago

Design Strategy Specialist Fully Remote

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $130K/yr

The Moore Group is seeking a Design Strategy Specialist to support their client Pfizer. This role focuses on strategic design initiatives that align user needs with business goals, requiring collaboration to achieve project objectives and operational excellence.

LogisticsProfessional ServicesTrainingWeb Development

No H1B

U.S. Citizen Only

Responsibilities

Develop and manage project plans that clearly scope and integrate design strategy and value insights activities from initiation through delivery

Lead end-to-end project phases, including framing, current-state assessment, qualitative and quantitative data analysis, insight synthesis, and future-state definition

Translate user research, usage metrics, and performance data into actionable value insights that improve user productivity, effectiveness, and efficiency

Provide strategic leadership across projects by guiding experience and process strategy, supporting business case development, and defining value measurement and evaluation approaches

Turn complex or urgent experience challenges ("burning platforms") into measurable usability and adoption success stories

Unify fragmented or inconsistent experience environments by defining cohesive design strategies, frameworks, and standards across applications and platforms

Translate insights and strategy into tangible design concepts, frameworks, and future-state proposals that inspire innovation and drive business impact

Design and facilitate stakeholder engagements that build shared understanding of complex systems, align cross-functional teams, and enable strategic decision-making

Plan and facilitate strategy and innovation workshops in in-person, virtual, and hybrid settings

Apply multidisciplinary design expertise to define methodologies, establish best practices, and advance the Design Strategy and Value Insights capability

Leverage tools such as Miro and Figma to support collaboration, visualize workflows, and communicate complex ideas

Produce executive-ready deliverables that clearly communicate strategy, insights, and recommendations

Qualification

Design StrategyUser ResearchValue MeasurementInteraction DesignService DesignInnovation StrategyAgile MethodologiesMicrosoft OfficeConsulting BackgroundCommunicationLeadership

Required

Degree preferred in Service Design, Interaction Design, Design Research, Cognitive Science, Architecture, UX/UI Design, or a related field

Proven track record of converting user research and measurement data into actionable value insights with clear business outcomes

Demonstrated leadership in guiding project and process strategy, business case development, and experience value measurement

Experience integrating design into new teams or organizations, demonstrating UX ROI, and expanding design services across projects or portfolios

Background in unifying fragmented experience environments across applications or platforms

Real-world experience integrating AI-enabled capabilities into business processes and digital platforms

Ability to share concrete examples demonstrating positive impact across a business application portfolio

Strong written and verbal communication skills, including executive-level storytelling

Ability to manage multiple initiatives in a fast-paced, global environment

Experience working in Agile or iterative delivery environments

Expert to above average proficiency in Microsoft Office (Excel, PowerPoint, Teams, Outlook, SharePoint)

Preferred

Design Strategy and Experience Strategy

Service Design

Design Research and Value Measurement

Interaction Design

Innovation Strategy and Transformation

Internal consulting experience within large, complex, or matrixed organizations (e.g., enterprise UX, digital transformation, shared services, or center-of-excellence models)

Consulting background welcomed