Commercial Support Specialist jobs in United States
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Bryant Bank · 3 hours ago

Commercial Support Specialist

Bryant Bank aspires to provide legendary service to its customers. The Commercial Support Specialist plays a key role in supporting the commercial lending process by performing a wide range of administrative, documentation, and customer service functions, ensuring that loans are processed efficiently and accurately.

BankingCommunitiesFinancial Services

Responsibilities

Deliver exceptional customer service to internal and external clients
Gather, prepare, and verify all necessary documentation for commercial and/or consumer loan requests
Maintain a working knowledge of commercial and consumer lending practices, policies, and regulatory requirements
Monitor and manage daily NSF/OD issues for assigned portfolio(s)
Provide direct support to the assigned portfolio—including scheduling closings, preparing correspondence, and resolving customer inquiries
Maintain in-depth knowledge of all credits within assigned portfolio(s)
Independently prepare and/or review specialized loan documentation, such as loan agreements, loan presentations, commitment letters, participation documents, margined loans, and construction loan packages
Maintain accurate HMDA reporting controls for assigned portfolio(s)
Assist with account openings and ongoing account maintenance as needed
Perform additional related duties as assigned

Qualification

Microsoft OfficeLoan processingCustomer serviceAttention to detailOrganizational skillsVerbal communicationTeam-orientedProblem solvingTime management

Required

High school diploma or GED required
Minimum of one year of experience in a banking, lending, or financial services environment
Advanced proficiency with Microsoft Office (Word, Excel, Outlook) and comfort working in loan processing, imaging, or CRM systems
Strong attention to detail with the ability to review, verify, and interpret financial and legal documentation
Excellent organizational and time-management skills, with the ability to manage multiple tasks, deadlines, and priorities
Strong written and verbal communication skills
Ability to work in a professional, fast-paced, and team-oriented environment
High degree of professionalism, discretion, and customer-focused problem solving

Preferred

Associate's degree or higher in business, finance, or a related field preferred
Preferred experience with: Reviewing or preparing loan documents
Preferred experience with: Collecting borrower financial information
Preferred experience with: Processing commercial or consumer loan files
Preferred experience with: Working directly with customers in a service-oriented role

Company

Bryant Bank

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Bryant Bank is a full service community bank operating out of Alabama.

Funding

Current Stage
Growth Stage

Leadership Team

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Mike Mitchell
Executive Vice President / Chief Credit Officer
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Company data provided by crunchbase