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CD Baby · 4 hours ago

SVP, Technology

Los Angeles, CA

Full-time

Hybrid

Director/Executive

$220K/yr - $250K/yr

10+ years exp

CD Baby is a globally recognized leader in the music industry, seeking a visionary Senior Vice President of Technology to lead a transformative modernization initiative. This role involves defining and executing a technology roadmap to transition legacy systems to a modern environment while fostering an agile culture within the organization.

E-CommerceMusic

Work & Life Balance

Responsibilities

Define, communicate, and secure alignment for a multi-year technology modernization strategy focused on cloud adoption, microservices architecture, data platform evolution, and agile development methodologies

Develop a clear roadmap for retiring or migrating legacy systems while maintaining business continuity and operational excellence

Partner closely with Executive Leadership (President, SVPs Product and Marketing) and company leaders to ensure the technology strategy directly supports and enables business growth, digital product innovation, and operational efficiency

Establish comprehensive experimentation, instrumentation and analytics infrastructure to enable real-time monitoring of customer experience metrics, supporting data-driven decision-making and rapid experimentation cycles

Lead a significant cultural shift toward an agile, product-centric, technology-enabled organization, fostering a mindset of curiosity, experimentation, measurement of customer impact, and scalability

Mentor, coach, and inspire long-tenured technology team members, valuing their institutional knowledge while equipping them with the skills and training necessary for modern technologies and practices

Establish clear, measurable metrics (KPIs) to track progress, adoption, and the business impact of the modernization and change initiatives

Drive the adoption of best-in-class software development practices

Lead integration efforts with cross-Downtown and third-party platforms, managing complex technical dependencies across organizational boundaries while maintaining system performance and reliability

Manage the technology budget, ensuring effective resource allocation and maximizing return on investment for new technology initiatives

Ensure the security, compliance, and resilience of all technology systems, adhering to industry standards and regulatory requirements (e.g., privacy laws, royalty reporting)

Execute high-risk, zero-downtime migrations and system launches, proactively identifying and mitigating technical risks throughout the delivery lifecycle

Qualification

Technology modernizationCloud migrationMicroservices architectureData engineeringAgile developmentChange leadershipTechnical authorityTalent developmentCustomer-centric mindsetExecutive presenceBias for actionStrategic acumenCommunication skills

Required

10-15+ years of progressive experience in technology leadership, with a minimum of 5 years in a Senior VP or equivalent role leading large-scale technology organizations

Proven track record of successfully leading complex, multi-year technology modernization, transformation, and cloud migration initiatives in a large, established enterprise

Direct experience leading organizational and cultural change within a historically stable, long-tenured technology group, demonstrating sensitivity and effective communication

Deep expertise in modern software architecture (e.g., microservices, APIs, event-driven systems), public cloud platforms, data engineering, and contemporary engineering practices (e.g., DevOps, SRE)

Exceptional Change Leadership: The ability to articulate a compelling vision, build consensus, and navigate resistance effectively by demonstrating empathy, respect, and clear communication

Strategic Acumen: Ability to translate business goals into technology strategies and tactical roadmaps

Technical Authority: Deep understanding of modern technology stacks and the ability to challenge technical assumptions and guide architectural decisions

Executive Presence: Excellent communication and presentation skills, capable of influencing and advising C-level executives, technical teams, and external partners

Talent Development: Proven ability to assess organizational needs, develop existing talent, and recruit high-performing technology leaders and engineers

Customer-Centric Mindset: Relentless focus on translating technology investments into measurable customer value and artist success, with comfort working directly with customer data and feedback

Bias for Action: Ability to move quickly and reduce risk through rapid experimentation, balancing perfect solutions with pragmatic delivery of customer value

Preferred

Experience in the Music, Media, or Entertainment industry is highly preferred, with an understanding of rights management, content distribution, royalty accounting, and digital supply chains