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Confidential Jobs · 2 months ago

Data Center & Route Switch Field Service Technician

Minneapolis, MN, US

Full-time

Onsite

New Grad, Entry Level

$21/hr - $23/hr

Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will provide installation and maintenance services to voice and data networks, servers, computer systems, and retail technology systems.

Computer Software

Responsibilities

Installation and maintenance of networking hardware including routers, switches, and WAP’s

Installation and maintenance of telephony equipment and circuits

Hardware break/fix support for Cisco UCS servers and Nexus switching equipment

Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems

Circuit extensions and structured cabling

Site surveys and site audits

Maintain company vehicle, inventory, and tools to departmental standards

Accurately and timely submission of all job-related documents and deliverables

Qualification

CCT Data Center certificationCCT Route/Switch certificationCisco networking productsNetworking hardware knowledgeTelephony systems understandingBreak/fix supportMicrosoft OfficeBasic power tools operationPhysical installationsDetailed job document following

Required

Clear driver's license (no more than 4 points)

Covid-19 vaccination

Willing to work mostly M-F with opportunity for overtime and call out pay after hours

Ability to lift up to fifty pounds above head

Ability to climb a ladder

Valid drivers' license with good driving record

Associates degree in Information Technology or equivalent experience

Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative

Preferred

Working knowledge of networking hardware and topologies

Familiarity with Cisco networking products and interfacing through Cisco CLI

Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support

Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers

Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment

Ability to provide configuration support for a variety of technology platforms through console and remote applications

Experience with LEC circuit identification and extensions

Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments

Ability to operate basic power tools – drills, saws, etc

Work on ladders and lifts where required

Working knowledge of Microsoft Office applications (Excel & Word)

Ability to follow detailed job documents

Must be willing to travel within assigned region to meet customer SLAs

On-call, after hours, and weekend work may be required

CompTIA, Cisco, Cabling, and PBX system certifications a plus!