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BoF Careers · 2 hours ago

Client Advisor, Prada Nordstrom Mall of America

Bloomington, ID

Full-time

Onsite

New Grad, Entry Level

Prada Group is a world leader in the luxury sector, operating globally with a commitment to excellence and innovation. The Client Advisor role focuses on maximizing sales performance by building customer relationships and providing exceptional in-store experiences.

Marketing & Advertising

Responsibilities

Welcome and serve the customer providing an excellent in-store experience at all times

Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools

Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs

Ensure to be up-to-date knowing fashion trends and competitors

Prove Brand and product knowledge

Deal effectively with customer complaints by liaising with the line manager when necessary

Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures

Contribute to ensure a high level of security and is attentive to prevent product thefts

Qualification

Client relationship buildingSales performance maximizationFashion knowledgeCommunication skillsInterest in luxury/fashionEnglish proficiencyProblem solvingTeamworkInterpersonal skills