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Whitefish Credit Union · 11 hours ago

Infrastructure Administrator

Kalispell, MT, US

Full-time

Onsite

Mid, Senior Level

5+ years exp

Whitefish Credit Union is seeking an Infrastructure Administrator to manage the enterprise-wide network and computing systems. The role involves providing support to staff and end users, ensuring the efficiency and security of networks, servers, and applications.

BankingFinancial Services

Responsibilities

Assist with managing enterprise systems through effective implementation, integration, security and maintenance of networks, servers, operating systems, services, applications, and databases

Perform and manage backups, identify operational problems, and contribute to their resolution

Support peer staff with technical assistance in response to customer service goals and call escalation procedures. This includes appropriate documentation of work performed and resolutions

Investigate problems in systems, processes, and services

Assist with the implementation of agreed upon remedies and preventative measures

Implement system upgrades and patches; execute modifications to server and network infrastructure to improve efficiency, integration, interoperability, reliability, and performance

Review system and network updates and identifies those that merit action

Configure systems and networks to maximize hardware functionality

Investigate and coordinate the resolution of potential and actual service problems

Prepare and maintain operational documentation such as standard operating procedures

Participate in infrastructure project development and planning

Assist in activities related to SQL environment development, maintenance, and reporting

Report to work on time and as scheduled

Perform other duties as assigned

Qualification

Windows ServerLinux/UnixVirtualizationNetworkingMCSA CertificationAzure Administrator AssociateActive DirectoryDHCPDNSMulti-taskingTechnical CommunicationAttention to Detail

Required

Be comfortable following change management and documentation procedures

Ability to work with constantly evolving technology and maintain knowledge, skills, and abilities to match

Ability to earn industry certifications and/or perform continuing education to ensure proficiency in position

Ability to implement, administer, and troubleshoot system infrastructure devices, including active directory, DHCP, DNS, current Microsoft Windows Server OS and virtual environments

Ability to implement, administer, and troubleshoot network infrastructure devices, including switches, routers, and firewalls

Ability and willingness to travel to all branch locations

Ability to be periodically available on an on-call basis to ensure availability of WCU systems and work nights and weekends as needed, which may include holidays or non-standard business hours

Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential

Ability and willingness to interact calmly and professionally with people from all backgrounds

Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness

Ability to follow oral and written instructions

Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others' work styles

Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems

Ability to lift up to 75 lbs. to overhead positions with or without accommodation

Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests

Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines

Adhere to all Whitefish Credit Union policies and procedures

Protect Member and Whitefish Credit Union confidential information

Bachelor's degree in computer science, MIS, or a related subject, or 5+ years relevant experience in systems administration

Currently have (or willing to obtain within the first 12 months), MCSA, Azure Administrator Associate or other certification(s) within the field of an equivalent level

1-3 years of work experience managing Windows and Linux/Unix based server systems

1-3 years of work experience with Virtualization or SAN systems