Entry Level Customer Service Associate - Lehi jobs in United States
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Raisin · 3 months ago

Entry Level Customer Service Associate - Lehi

positionUtah
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level

Raisin is a fintech company that connects savers and financial institutions through its marketplaces in Europe and the U.S. The Entry Level Customer Service Associate will support customers by providing assistance through phone, chat, and email, while learning about the company's systems and tools.

BankingFinanceFinancial ServicesFinTechMarketplace
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Growth Opportunities

Responsibilities

Learning our systems and tools through hands-on training
Supporting customers by phone, chat, and email with empathy and care
Helping with deposits, payments, and account questions
Working with teammates and other departments to solve challenges
Building new skills through ongoing learning and coaching

Qualification

Customer serviceFluent EnglishComputer proficiencyClear communicationProblem-solvingTeamworkAttention to detail

Required

Recent high school graduate (additional education is welcome but not required)
Background in any customer-facing role
Clear and polite communication skills
A genuine interest in solving problems and making a difference
Comfort with computers and curiosity to learn new tools
Attention to detail and ability to stay organized
Enjoy working as part of a team
Fluent English

Benefits

Flexible working hours and 28 days of paid time off plus 13 holidays.
Personal development budget of $2,200 and 4 full training days per year.
Parental Leave: Up to 14 weeks of paid parental leave at 100% of your salary
Access to Babbel for continuous learning.
Company 401k contribution of 5%.
Healthcare coverage contribution, including up to 100% of dental and vision insurance.
Regular team events and yearly Summer and Winter Party.

Company

Raisin

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Glassdoor4.4
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Raisin is a savings and investment marketplace that connects retail customers with banks looking to expand deposit reach.
dateFounded in 2012
location
Berlin, Berlin, DEU
people-size501-1000 employees
web-link
https://www.raisin.com

Funding

Current Stage
Late Stage
Total Funding
$304.92M
Key Investors
M&G InvestmentsGoldman SachsHedosophia
2023-03-23Series E· $65.01M
2022-01-25Debt Financing· $33.91M
2021-01-01Series Unknown

Leadership Team

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Tamaz Georgadze
Co-Founder and CEO
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Kevin Mountford
Co-Founder Raisin UK
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Recent News

headline.com
Headline Portfolio: Raisin
2026-01-13
Finovate
Finovate Global: A Salute to Our 2025 International Alums
2026-01-05
Financial Times
PayPal backed fintech Raisin raises $114m
2026-01-05
Company data provided by crunchbase