American Airlines · 2 hours ago
Program Manager, IT Portfolio
Dallas, TX
Full-time
Hybrid
Mid Level
3+ years expAmerican Airlines is a leading airline company that offers travel opportunities and a dynamic work environment. They are seeking a Program Manager to collaborate with Dojo Leads and the Director to enhance team engagements, improve processes, and ensure effective communication with stakeholders.
AerospaceAutomotiveTransportationTravel
Responsibilities
Collaborate with Dojo Leads and the Director to plan, prioritize, and confirm Dojo engagements
Clearly communicate Dojo offerings and services to teams, highlighting how they support team success
Maintain transparent and frequent communication with stakeholders regarding scheduling, constraints, challenges, and successes
Schedule engagements and meetings based on coach capacity and team priority
Coordinate hybrid experiences (in-person and remote), including room reservations, food orders, A/V setup, power sources, and other logistics
Continuously improve the Dojo experience for both teams and coaches by refining processes, templates, ceremonies, and ways of working
Organize and simplify information to ensure it is easily accessible and consumable by teams and coaches
Ensure coaches are well-supported with necessary resources such as team status updates, documentation, access, invites, and organized team events
Maintain a pipeline of upcoming teams, scheduling events to prepare them and their leaders for intake, discovery, and immersive engagements in the Hangar
Qualification
Required
Bachelor's degree in business administration, Communications or other related field
3 years of experience working closely with product teams coordinating and organizing events
1 year of professional experience at large enterprises or highly matrixed organizations in applied design thinking, product management, or technical roles
Familiarity with internal operations or event planning and marketing
Good understanding of technology operations
Excellent organizational and project management skills with a keen attention to detail
Strong leadership and interpersonal skills, with the ability to influence and collaborate across organizations/product teams
Adaptable and able to pivot strategies when project priorities shift
Excellent communication and presentation skills
Strong problem-solving skills and a proactive approach to identifying and resolving issues
Ability to manage relationships and navigate conflict
Understands technical concepts and principles
Results-driven with a focus on delivering high-quality outcomes
Comfortable working in a fast-paced, dynamic environment with competing priorities
Preferred
Airline industry experience, including engineering / business processes and supporting technology
Demonstratable work experience in helping product leaders to create an environment conducive to supporting empowered product teams delivering great results
Experience in helping product leaders and senior leaders align priorities to the overall business goals and product strategies
Proven experience in building relationships with senior leaders across the organization to influence and inspire change
Benefits
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Company
American Airlines
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
10001+ employees
H1B Sponsorship
American Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (359)
2024 (270)
2023 (253)
2022 (260)
2021 (342)
2020 (263)
Funding
Current Stage
Public CompanyTotal Funding
$1B2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity
Leadership Team
Doug Parker
Chairman and former CEO at American Airlines
David Seymour
Chief Operating Officer
Recent News
2025-12-31
2025-12-30
Company data provided by crunchbase