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Triangle Credit Union · 4 hours ago

Branch Manager/FT Onsite/Manchester, NH

257 Elm St Manchester B-2 , Manchester, NH, US

Full-time

Onsite

Mid, Senior Level

Triangle Credit Union is seeking a Branch Manager to ensure the branch meets organizational, financial, operational, service, and growth plans. The role involves directing and developing branch personnel, monitoring operating results, and maintaining communication with senior management.

BankingFinancial Services

Responsibilities

Directs, develops, motivates, hires, and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions

Provides current and new members with Triangle's model of Service Strategy in leading by example; through coaching, and employee execution

Monitors branch operating results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions

Maintains communications with the Senior Vice President of Member Services; prepares and submits standard reports, and attends scheduled management meetings

Represents the branch, as appropriate, in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups

Controls past-due and charged off accounts for the branch

Establishes branch goals as aligned with company goals

Compiles and evaluates individual and/or group performance relative to goals

Accountable for all branch operations and sales goals

Assists in branch development within the community

Provides support and recommends actions in regards to systems and policy applications

Monitors all branch activities to insure they are in compliance with established credit union policies and procedures

Ensures Triangle's Service and Sales Strategies programs are adhered to through modeling, coaching, and accountability

Performs other related duties as assigned

Qualification

LendingMortgage experienceBusiness DevelopmentLeadership experienceStaff developmentSales ManagementTeam BuildingComputer LiteracySales AcumenAnalytical SkillsCommunication Skills

Required

Staff development, coaching, and goal setting

Experience in a leadership role required

A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program

Work frequently involves exercising advanced conflict resolution, giving material presentations, and resolving issues impacting multiple departments or divisions

Ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust

Obtaining cooperation (internally and/or externally) is an important part of the role and a high level of interpersonal skills is critical to the success of this position