State Street · 4 hours ago
Alternative Investment Services Bank Loans Operations, Assistant Vice President
Quincy, MA
Full-time
Onsite
Mid, Senior Level
$85K/yr - $152K/yr
5+ years expState Street is a global leader in financial services, helping institutional investors manage risk and drive performance. The role involves overseeing bank loan debt servicing, client management, and operational best practices, while acting as the primary contact for operational issues.
BankingFinanceFinancial Services
Responsibilities
Act as primary contact and escalation point for operational issues
Receive and resolve inquiries from client, Client Management, COEs, BU Shared Services and BU Client Service and ensure timely resolution
Maintain and monitor open items, issues, logs, project lists…
Address custom client requests, manage production activities of Client Support Specialists 1, 2 and Senior Specialists
Coordinate the implementation of new funds, systems and processes. Assist with client conversions and other client projects
Identify and implement consistent operational best practices
Qualification
Required
Deep understanding of the complexities of servicing bank loan debt held in complex global fund structures
Background in client management
Team management experience
Experience with multi-point reconciliations
Fund accounting knowledge
Custody experience
Vendor data sourcing experience
Automation experience
Strong critical thinking skills
Ability to meet aggressive deadlines in high volume work environment
Act as primary contact and escalation point for operational issues
Receive and resolve inquiries from client, Client Management, COEs, BU Shared Services and BU Client Service
Maintain and monitor open items, issues, logs, project lists
Address custom client requests
Manage production activities of Client Support Specialists 1, 2 and Senior Specialists
Coordinate the implementation of new funds, systems and processes
Assist with client conversions and other client projects
Identify and implement consistent operational best practices
Strong interpersonal skills
Ethical decision making
Ability to work in a team environment with emphasis on collaboration with both clients and other internal service teams
BS/BA degree required
Minimum of 5-7 years of related experience, preferably in financial services industry
Experience in working with Bank Loan asset class required
Proficiency with Wall Street Office (WSO)
Benefits
Retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
Eligibility for certain tax advantaged savings plans
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Vibrant employee networks that keep you connected to what matters most
Company
State Street
State Street offers a range of financial services, including investment management, research and trading, as well as asset management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$12.05B2025-10-23Post Ipo Debt· $1B
2025-04-24Post Ipo Debt· $2B
2025-02-06Post Ipo Equity· $750M
Leadership Team
Ronald O'Hanley
Chairman and Chief Executive Officer
Andrew Zitney
Executive Vice President, Chief Technology Officer
Recent News
2025-12-30
2025-12-30
2025-12-18
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