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State of West Virginia · 13 hours ago

Tax Audit Clerk Trainee-Revenue-Tax-Kanawha Co.

Charleston, WV

Full-time

Onsite

New Grad

2+ years exp

The State of West Virginia is seeking a Tax Audit Clerk Trainee to assist in examining tax returns and related materials for compliance and accuracy. The role involves providing taxpayer assistance, generating audit selections, and maintaining records while following confidentiality rules.

Government Administration

Responsibilities

Examines tax returns and other related materials for completeness, accuracy, and compliance with statutory rules, regulations, policies, and procedures governing the lawful completion of returns

Correspond with field personnel, taxpayers, and their representatives by written communication, email, fax, phone, or by other methods

Provide taxpayer assistance and education in the completion of applicable forms and other documents

Utilize the integrated tax system (GenTax) to generate audit selections; notify taxpayers of selection process; obtain proper documentation required to complete the audit process; and ensure the documentation is completely and correctly completed

Process audits by performing a technical review of the working documentation before submission for completion

Monitor audit cases and generate the required letters to properly notify taxpayers of audit selection

Generate and maintain reports on the audit processes and some audit results

Generate reports for outside agencies as directed by Auditing Division administration

Answer incoming calls from taxpayers and field-based staff

Record and maintain itinerary changes for field-based staff

Research potential audit candidates from auditor recommendations

Prepare audits for mailing using a certified mail system and publish audit results to the correct taxpayer account in GenTax

May review and test existing and new functionality in the GenTax system and identify and report problems or issues

Maintain instructional materials and manuals

May communicate with other agencies, accountants, attorneys, and corporate and government officials

Follow strict confidentiality rules with respect to taxpayer information

Qualification

GenTaxTax laws knowledgeAudit process understandingCustomer service skillsWritten communication

Required

Associate degree from a regionally accredited college or university

High school diploma or equivalent AND two (2) years of experience at the State Tax Division, or two (2) years of experience in providing accounting support and/or clerical office support for the required training

Fingerprint-based criminal-background check to be provided at the West Virginia Tax Division's expense

Tax compliance check