Emergency24, Inc. · 2 hours ago
Director of Talent & HR
Des Plaines, IL 60018
Full-time
Onsite
Director/Executive
$125K/yr - $150K/yr
8+ years expEmergency24 is a family-owned leader in emergency response and professional monitoring services. They are seeking a Director of Talent & HR to lead HR and recruiting functions, focusing on operational execution and relationship-building while managing day-to-day HR operations.
Information Technology
Responsibilities
Lead the implementation and oversight of recruiting, while supporting Branch Management in hiring for their teams. Help build standard best practices for talent acquisition across branches, working closely with managers, team members to create a great candidate and management experience
Provide strategic guidance and hands-on partnership to expand talent pools in different branch locations to build talent pipelines from trade schools, high schools, and local community colleges
Develop and maintain hiring processes that are clear, timely, and consistent across the company
Support hiring managers in understanding role needs, interviewing practices, and long-term staffing goals - this may be via reports, ad-hoc training sessions, experiential coaching, etc
Maintain job descriptions, applicant tracking, and recruitment documentation
Ensure all HR policies and practices comply with local, state, and federal laws (including multi-state labor regulations)
Oversee personnel files, onboarding/offboarding processes, and leave management
Build, maintain, and leverage HRIS (Paycom) for insights and data to support strategies and decisions
Maintain up-to-date HR documentation and assist with audits and reporting as needed
Provide support on workers’ comp, safety programs, and EEO-related requirements
Responsible for processing and reviewing weekly payroll for all employees, ensuring complete accuracy and compliance. Understanding the behind the scenes operations setup, building blocks is the key to success
Build, review Paycom reports for branch managers, team leads, leadership to improve accuracy, and identify issues before they occur. This may include reviewing sick leave, pto requests, state specific leave requirements in coordination with payroll and benefits
Manage Open Enrollment, broker relationships for streamlined enrollments, terminations, QLEs
Leave management coordination and awareness for managers - particularly when it comes to state paid leave requirements, federal and state laws around all types of leave, and tracking it with coordination of payroll, benefits, time off, accruals, etc
Understand at a deep level the nuance of benefit setups, how they are structured, eligibility requirements, and be able to translate that into how the company can better retain, engage, educate and optimize talent
Manage and understand the state specific requirements of onboarding, offboarding, payroll, taxes, benefits, and lead with brokers, carriers to ensure compliance
Oversee and ensure compliance with issuing W2s, 1099s, and running all tax quarterly 941s in partnership with internal and external accounting and tax teams
Act as a resource for employees and managers on day-to-day HR questions, performance conversations, and workplace concerns
Build strong relationships across departments and levels, earning trust through dependable support and consistent communication
Help managers understand the role of HR in supporting the business and making their jobs easier
Partner respectfully with current HR leadership and long-standing team members to gather knowledge and ensure continuity
Help document existing HR practices while identifying opportunities to streamline and improve where appropriate
Support leadership in setting clear expectations and accountability for people-related processes
Qualification
Required
Enthusiasm and care, ability to thrive in a complex and continuous improvement environment, highly effective communication skills
8–12+ years of experience in HR, including both recruiting and generalist/business partner responsibilities
Proven ability to manage recruiting and HR operations in a hands-on, detail-oriented way
Deep technical proficiency in Paycom or similar HRIS systems
Familiarity with multi-state compliance, wage & hour laws, and supporting both hourly and salaried workforces
High emotional intelligence and discretion—able to navigate sensitive interpersonal dynamics with professionalism and tact
Comfortable in a traditional work environment where relationships and practical solutions matter most
Bachelor's degree preferred; HR certifications a plus
Experience working family-owned enterprises a plus
Company
Emergency24, Inc.
Emergency24 alarm dealers can compete for any commercial or residential job.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase