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Heritage Bank of Commerce · 7 hours ago

Loan Utility Officer

San Jose, CA

Full-time

Onsite

Entry, Mid Level

$26.30/hr - $43.83/hr

2+ years exp

Heritage Bank of Commerce is seeking a Loan Utility Officer to execute all SBA processing tasks within the Loan Support Services Operations Department. The role involves daily balancing and remittances, ordering reports, and conducting flood determinations for real estate transactions, while also providing backup support for operational functions in the department.

Banking

Responsibilities

Balance the SBA loans on a daily basis. Prepare the 1502 report monthly. Remit the B&I payments, past due payments and 172 remittances daily as needed. Prepare SBA loan sales timely and within the Bank's expectations

Ensure daily and timely monitoring of Participation Payable Accounts

Process incoming and input outgoing wires

Process returned ACH and check payments

Provides professional, timely and accurate responses and assistance to external/internal client requests and needs

Perform loan maintenance, address changes, payment method, risk grade, tickler and code changes as needed

Prepare monthly and quarterly SBA Held for Sale Reports

Prepare monthly SBA Gain on Sale Report and quarterly SBA B&I Guaranteed and Unguaranteed Report

Set up Business Analytics reports according to the requested specifications as assigned

Order flood certifications and preliminary title reports. Opens escrows and processes payoff demand requests from other lenders within applicable Federal and State Laws

Board new, renewal, modifications, participations and extension into the ITI system

Process all payments and advances onto the ITI system

Process wires, participations loan entries, non-accrual, charge off, recovery entries, and specialized lending transactions

Assist in monitoring In-Process/Holdover Accounts on a timely and daily basis

Review posted transactions against participation reports. Process transaction to sold note as required

Perform accurate and timely callback of monetary and block related entries on a daily basis

Performs the daily balancing of various general ledger accounts to include any research and identification of differences or outstanding items

Responsible for accurate posting and daily balancing of the LCCP to the general ledger

Process the paid loans ensuring the timely and accurate relates to the Bank's loan collateral within the established credit lending and operations policies, Federal Regulations and State Laws

Monitor the UCC continuation activity ensuring UCC continuations are prepared timely and accurately so the bank does not lose its collateral position and is properly perfected/recorded. Process all pertinent data accurately into the tracking system. Orders UCC and CIR searches to ensure the timeliness and accuracy of the orders

Ensures the insurance (including flood, hazard and construction related) on all loans is accurate and is being monitored on a weekly basis to prevent any lapse or missing insurance coverage within the appropriate credit lending and operations policies. Monitor upcoming insurance expirations and follow up on insurance cancellation or under-insured notices to ensure the bank's collateral is properly protected. Monitors the issuance, clearance and/or waiver of insurance exceptions

Balance various loan and general ledger accounts; be responsible for the accuracy of the posted monetary entries and new/renewals loans; compiling data using various software programs, and preparing various daily, monthly and quarterly reports

Engage effectively with lending partners and senior management

Perform all other duties as assigned

Qualification

ITI systemSBA loan servicingAnalytical skillsMicrosoft OfficeCustomer service skillsEffective communicationTime managementProblem-solvingOrganizational skills

Required

Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to three years related Documentation/Loan Support Services experience and/or training; or equivalent combination of education and experience

Strong attention to detail with excellent analytical skills and loan servicing background

Effective communication skills in presenting information in one-on-one and small group situations to customer and other employees of the organization

Displays a customer focused attitude with the ability to engage customers, partners and management team, build personal connections, and exhibit professionalism

Proven time management and problem-solving skills with the ability to organize, prioritize, and handle multiple tasks and make necessary decisions within a fast-paced environment

Knowledge of basic computer programs, customer service skills, 10 key and a basic understanding of electronic banking systems

Strong communication and organizational skills with the ability to interact effectively with all levels of management