Banner Health · 4 hours ago
Senior Practice Manager Liver Disease and GI Clinics
Phoenix, AZ
Full-time
Onsite
Mid, Senior Level
2+ years expBanner Health is a nationally recognized health care leader focused on patient care, research, and teaching. The Senior Practice Manager for Liver Disease and GI Clinics will oversee daily operations, ensuring high-quality patient care and financial efficiency while collaborating with clinical leadership and community partners.
Health CareInsuranceNon Profit
Responsibilities
Responsible for strong financial performance through ensuring proper controls and practices are followed and documented to secure the financial viability of the practice. Prepares and executes budget; monitors and approves payroll, ordering of supplies, and inventory. Also ensures accurate charge capture
Provides exceptional leadership and promotes teamwork and collaboration. Creates an environment that supports high employee and physician engagement. Strategically selects, on boards, continuously develops, rewards, retains, and provides transparent performance feedback to all staff, leaders, and physicians. Maintains competencies to function in any of the staff roles as needed in order to support efficient operations. If in a clinical capacity, the incumbent must possess the appropriate licensure to function in the role
Ensures compliance for various accrediting bodies and government agencies and performs all necessary reviews, audits, education, and training to maintain compliant status. Serves as the compliance liaison in designated practices
Determines physical maintenance and equipment needs and repairs and coordinates with internal or external resources. Resolves problems relating to the physical plant on a day-to-day basis to ensure the environment support our employee’s engagement and meets our patients’ expectations
Collaborates with market manager to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support Banner’s desired brand positioning. Partner with Public Relations and Marketing to support location, provider and/or specialty promotion
Continuously monitors the operations and workflow and revises operational procedures as necessary, in alignment with system practices, to ensure efficiency and drive extraordinary results. Constantly identifies and implements areas for improvement and efficiencies including identified quality indicators. Develops and maintains a culture of safety in order to prevent or reduce errors and improve quality for patients, providers, and staff
Provides highest level of patient experience by ensuring data is monitored on a regular basis and staff are constantly exhibiting behaviors and services that our patients expect and deserve. Coach staff as appropriate to optimize the patient experience and lead by example creating a personalized experience for customers. Proactively leads service recovery activities
Responsible for developing and implementing solutions on a project basis for Strategic Initiatives, Service Excellence, or Quality Measures. This work may have broader impact and scope beyond the incumbents assigned practice area. Provides influence and mentorship to less tenured Practice Managers and Supervisors. May also have a Practice Manager I as a direct report(s) and may serve in an interim capacity over a vacant practice
This position has administrative responsibility for large or multi-site outpatient clinics, health center or a complex procedural practice designated practices yet collaborates within an integrated healthcare delivery system. Customers include, but are not limited to regional leadership, physicians, providers, practice management, and staff. External customers include patients, and their caretakers, regulatory bodies, vendors and the community. This position also develops plans to identify and reach short and long term goals and assure development and compliance with operating and capital budgets and achievements of financial performance. This position is expected to exhibit all Banner’s Core and Leader Behaviors along with Banner’s Leadership Competencies
Qualification
Required
Requires a level of business, consumer, and financial knowledge as normally obtained through the completion of a bachelor's degree in healthcare administration, business, consumer, finance or related field
Must possess an entrepreneurial spirit, be comfortable with and have the skills to lead a small business, while still being able to manage in the confines of an integrated healthcare system
Must possess knowledge of health care, business, retail, service or hospitality industry gained through at least 2 years of experience in a related setting with accountability and responsibility for meeting/exceeding key performance metrics
Requires the ability to develop, implement, evaluate and adjust an operational vision for the clinics under them
Has a high level of interpersonal skills to be able to deal with operational and clinical staff that may have different priorities or views regarding a particular subject or issue
Continually monitors the functioning of the clinic and revises operations as needed
Able to work within a rapidly changing environment while helping to develop and implement a system to ensure that established policies, goals and objectives are achieved
Requires exceptional collaboration, communication, decision making, organizational and interpersonal skills
Must have the ability to establish and maintain effective working relationships with physicians, leaders, and staff employees
A proven ability to drive team and individual performance to reach or exceed key performance metrics
Requires the ability to manage multiple changing priorities in an effective and organized fashion in an ambiguous environment
The ability to practice flexibility, maintain composure, show courage, and apply change management skills is required
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment
An Arizona Criminal History Affidavit must be signed upon hire
Preferred
Additional experience or education within the field of business, consumer, finance, and administration
Experience working in a managed care environment or integrated delivery network beneficial
Additional Related Education And/or Experience Preferred
Company
Banner Health
Banner Health operates as a nonprofit health care system in the United States. The company offers hospital care, home care, hospice care,
10001+ employees
H1B Sponsorship
Banner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (70)
2023 (35)
2022 (47)
2021 (51)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Diane and Bruce Halle Foundation
2025-10-24Grant
Leadership Team
Andy Kramer Petersen
President & CEO Banner Health Foundation
Brian P. Kellar
Chief Executive Officer
Recent News
2025-12-15
2025-12-10
2025-11-21
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