Hilton Grand Vacations · 3 hours ago
Guest Reception Representative
Orlando, FL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hr
0+ years expHilton Grand Vacations is dedicated to providing unique vacation experiences for guests worldwide. The Guest Reception Representative will deliver outstanding service while supporting the Sales and Marketing Departments through various responsibilities.
LeisureRecreationTravel
Responsibilities
Set and update the various Sales Executive rotations daily and any specialty rotations on the effective dates
Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes
Answer all phone calls and direct to the appropriate extension number
Track daily attendance and training attendance
Take inventory and stock all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda
Assist with extra premiums for all departments and reconciles nightly
Carries out all reasonable requests by management of which a team member is capable of performing
Qualification
Required
High school diploma or equivalent
Warm welcoming smile and demeanor to greet all guests and other team members
Previous customer service experience
Helpful and impeccable communication skills
Professional appearance and friendly demeanor
Strong Understanding of Microsoft Suite
Preferred
6 months or more previous experience working in the timeshare industry
Detailed understanding of the area with ability to explain activities, restaurants, and destinations
Benefits
Medical, Dental, and Vision insurance from day one.
Financial Wellness - 401k plan with company match, life insurance, company stock purchase program.
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
Generous Paid Time Off Program.
Paid Sick Days.
Team Member Recognition and numerous learning and advancement opportunities and more.
Company
Hilton Grand Vacations
Hilton Grand Vacations is a vacation ownership travel company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.65B2025-12-16Post Ipo Debt· $400M
2025-08-14Post Ipo Debt· $400M
2025-07-11Post Ipo Debt· $64.68M
Leadership Team
Dan Mathewes
Senior Executive Vice President and Chief Financial Officer
Gordon Gurnik
Chief Operating Officer
Recent News
2025-11-19
2025-11-03
2025-11-03
Company data provided by crunchbase