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Steer · 7 hours ago

Business Development Manager

Waltham, MA

Full-time

Onsite

Mid, Senior Level

2+ years exp

Steer is a leader in the automotive repair industry that offers a suite of software tools for repair shops. The Business Development Manager will lead a team of Business Development Representatives to drive pipeline generation and support the sales organization through coaching and strategy.

AutomotivePersonal Finance

Responsibilities

Hire, onboard, and train top-tier BDR talent. Build a culture of continuous learning and high performance

Conduct daily/weekly call reviews and role-play sessions

Provide real-time feedback on email sequences, cold calling techniques, and objection handling

In partnership with Sales Enablement, create, maintain, and update the 'BDR Playbook' with best practices for prospecting auto repair shops

Analyze metrics (activity, conversion rates, connect rates) to identify bottlenecks and areas for improvement

Collaborate with Marketing and AE Managers to align outbound efforts with campaigns and inbound lead flow

Own the monthly and quarterly pipeline targets for the BDR organization

Ensure a consistent feedback loop between BDRs and Account Executives regarding lead quality and handoff processes

Provide accurate forecasts of pipeline generation to Sales Leadership

Track individual and team performance against KPIs (Calls, Demos Booked, Sit Rate, Demos Won, etc.)

Qualification

B2B SaaS salesData-driven mindsetTeam leadershipCoaching skillsPipeline generationCommunication skillsExperience in automotive industryExperience scaling BDR teamHubspotSelf-starter mentality

Required

2-4+ years of experience in B2B SaaS sales, with at least 1 year in a manager role (e.g., BDR Manager, Team Lead)

Proven 'Player-Coach' Ability: You lead by example. You aren't afraid to pick up the phone and show a rep how it's done

Data-Driven Mindset: You understand the math of sales (conversion rates, activity metrics, etc) and use data to make coaching decisions

Exceptional Communication: You can give direct feedback with empathy and articulate complex strategies clearly

Self-Starter Mentality: You can build scalable processes while thriving in a fast-paced, ambiguous environment without needing to be told what to do next