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Macy's · 3 hours ago

Starbucks Supervisor, Northpark Center - Full Time

8687 North Central Expressway, Dallas, TX, 75225, US

Full-time

Onsite

New Grad, Entry Level

Macy's is a longstanding retail company that has been part of America's story for over 160 years. They are seeking a Starbucks Supervisor to direct daily operations of the licensed Starbucks café, ensuring compliance with brand standards while delivering exceptional customer service and developing team members.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Lead daily café operations, ensuring compliance with Starbucks, Macy’s Foods Division, and Health Department standards for safety, sanitation, and product quality

Deliver an exceptional customer experience by modeling Starbucks’ customer connection standards and Macy’s Selling behaviors

Train, coach, and motivate colleagues through ongoing feedback and role modeling to maximize team performance, customer satisfaction, and professional development

Ensure consistent preparation, presentation, and merchandising of all food and beverages to Starbucks standards, making necessary recipe adjustments (e.g., temperature, ingredient quantities, or substitutions) to meet customer requests

Monitor labor productivity to balance customer service needs with cost control

Assist with ordering, receiving, inventory management, and invoice processing to maintain stock levels and achieve targeted food and beverage costs

Monitor sales, expenses, and reports to achieve profit and loss goals, and communicate results and priorities to the team and leadership

Oversee cash handling and point-of-sale operations in compliance with Macy’s and Starbucks policies

Maintain a clean, professional, and welcoming café environment, serving as a role model for grooming, communication, and workplace conduct

Partner with store leadership and Starbucks Division Managers to ensure operational excellence and promptly resolve customer concerns

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

In addition to the essential duties mentioned above, other duties may be assigned

Qualification

Food SafetyLeadershipCustomer FocusBusiness AcumenOrganizational SkillsCoaching SkillsProblem-Solving Skills

Required

Candidates with a High School diploma or equivalent are encouraged to apply

Must be ServSafe certified or have food handler permit as required by state or local health department

This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands

Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs

Stooping, kneeling, crouching, and climbing ladders

May involve reaching above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs

Preferred

Retail, food service, or customer service experience preferred

Benefits

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)