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Oregon Department of Human Services · 2 hours ago

Public Benefits Specialist

Roseburg, OR

Full-time

Onsite

Entry Level

$4,409/mo - $6,245/mo

1+ years exp

The Oregon Department of Human Services is seeking a Public Benefits Specialist to support vulnerable community members in Oregon. The role involves determining eligibility for various public assistance programs and providing resources to enhance individual and family stability.

AssociationGovernmentNon Profit

No H1B

Responsibilities

Play a critical role in providing a safety net that supports better outcomes for Oregonians

Provide resources that support individual and family stability

Determine eligibility for people applying for various programs and benefits through interviewing, gathering and assessing information. Programs we administer include Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), Domestic Violence services and various Medicaid (Health insurance) programs

Qualification

Human Services experienceData entry attention to detailMicrosoft Office proficiencyTrauma informed carePublic assistance interpretationCompassionate communicationTeam collaboration

Required

One year of experience working at the Human Services Specialist 1 level for the State of Oregon

Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines

An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines

An equivalent combination of education, training, and experience relative to the class concept

Experience providing services with respect and compassion for community members who have historically been marginalized, underserved, in crisis, or disadvantaged

Experience conducting work that requires attention to detail, particularly with data entry and reviewing financial or technical documents

Experience with technical skills that include basic computer knowledge, Microsoft Office software and learning new web-based platforms

Experience recognizing symptoms and behaviors that originate from adapting to trauma and using trauma informed de-escalation tactics to minimize re-traumatization