Jobs via Dice ยท 5 hours ago
Sr. Solutions Engineer
Santa Monica, CA
Full-time
Hybrid
Senior Level
5+ years expIBM Software is a leader in creating AI-powered, cloud-native software solutions. The Sr. Solutions Engineer will serve as a trusted advisor to customers, guiding them through the customer lifecycle while ensuring successful implementation and adoption of HashiCorp solutions.
Computer Software
No H1B
U.S. Citizen Only
Responsibilities
Serve as Trusted Advisor: You will act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle
Exhibit Strong Communication Skills: You will influence decisions through effective presentations, demos, technical engagements, and workshops, showcasing your strong communication skills
Understand the Customer's Journey: You will guide customers through a value realization journey aligned to their strategic priorities, designing technical and business-focused solutions that drive adoption and growth
Prove Business Value: You will demonstrate the business value of HashiCorp solutions in solving the customer's business problems and driving their target outcomes
Contribute to Customer Success: You will regularly participate in activities such as customer QBRs, cadence calls, customer office hours, and advanced roadmap sessions
Drive Expansion and Adoption: You will seek to drive expansion within current product lines and promote the adoption of multi-product integrated solutions
Partner with Cross-Functional Teams: You will collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey
Provide Authoritative Guidance: You will offer authoritative guidance on DevOps concepts, leveraging your strong skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes
Maintain Technology Expertise: You will establish and maintain a deep understanding of the HashiCorp portfolio, the partner ecosystem, and the competitive landscape
Qualification
Required
Experience: 5+ years in a Technical Pre-Sales or Sales Engineering role, or equivalent experience - practitioners are appreciated as well
Technical Expertise: Proficiency in understanding concepts and technologies in DevOps, Software engineering, Cybersecurity, cloud, microservices, containers, and scheduling platforms
Customer Engagement: Proven experience with implementing software products or solutions in large and dynamic enterprise companies
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to diverse audiences
Problem-Solving Skills: Demonstrated ability to analyze complex technical problems and develop innovative solutions
Collaboration: Experience working well in a highly dynamic team environment that focuses on providing above industry standard customer service. Proven ability to work cross-functionally with teams such as Product Management, Engineering, and Customer Success
Travel: Ability to travel up to 25%, with domestic and occasional international travel required
Preferred
Bachelor's Degree
Knowledge of HashiCorp Tools: Knowledge of, and experience with, any of the tools in the HashiCorp portfolio
Technical Certifications: Relevant technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus
Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience
Benefits
This position is eligible for participation in an IBM Sales Incentive plan.
Benefits may be pro-rated for those who start working during the calendar year.
Company
Jobs via Dice
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase