Intralox · 4 hours ago
Technical Trainer
Baltimore, MD
Full-time
Onsite
Mid, Senior Level
$52K/yr - $120K/yr
5+ years expIntralox is a global organization recognized for innovation and workplace excellence, seeking a Technical Trainer to lead the delivery of instructor-led customer training. This role involves shaping a comprehensive educational program and collaborating with a dynamic Learning & Development team to enhance customer value through exceptional learning experiences.
ElectronicsInformation TechnologySoftware
Responsibilities
Lead and deliver high-impact, instructor-led training for customers in classroom, virtual, and on-site environments
Support the design, development, and continuous refinement of technical training materials, including presentations, hands-on activities, digital learning modules, and job aids
Assess training effectiveness using learner feedback and demonstrated knowledge/skill outcomes; drive ongoing improvements to training content and delivery
Translate business and customer needs into training requirements by analyzing product and process audits, performance metrics, maintenance/troubleshooting data, and account strategies
Collaborate with the Training Project Manager and Training Manager in advance of each project to confirm logistics and ensure all health and safety requirements are met; oversee training spaces to maintain participant safety during delivery
Contribute to the development and execution of train-the-trainer programs to build internal instructional capability
Strengthen the Intralox Customer Training program by creating and simplifying tools, sharing knowledge across the team, and partnering with designers, instructors, and field technicians to establish best practices
Qualification
Required
5+ years' experience in teaching, instructional delivery, and/or technical training
Mechanical and/or electrical engineering degree, or 5+ years of relevant work experience and demonstrated technical aptitude
Working knowledge of engineering design software such as AutoCAD and Inventor
Demonstrated ability to communicate mechanical engineering concepts clearly, concisely, and in an accessible manner
Strong communication and facilitation skills, including presenting, active listening, effective questioning, and time management
Customer-focused mindset with a proven commitment to delivering an exceptional training experience
Self-directed and adaptable; confident, resilient, proactive, and capable of managing priorities independently
Excellent planning, organizational, and project management capabilities
Receptive to feedback with a track record of effective cross-functional collaboration
Willingness to travel up to 75% to support customer training schedules, including occasional weekends
Ability to transport and handle up to 75 lbs. of training equipment on customer sites as needed
Benefits
Health, dental, vision, and disability insurance
Paid time off
401K
Flexible spending account
Life and AD&D insurance
Long term care
Tuition reimbursement
Additional voluntary benefits
Company
Intralox
Intralox is a provider of conveying solutions in Industrial Automation
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lauren Benjamin
Chief Operating Officer
Amanda Shirk, PHR
People & Culture Business Partner
Recent News
BBB NATIONAL PROGRAMS
2025-07-01
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