Front Desk Clerk jobs in United States
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Hyatt · 5 hours ago

Front Desk Clerk

positionColumbus, OH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Hyatt is seeking a Front Desk Clerk at Concord Hospitality, where the role focuses on creating memorable experiences for guests from arrival to departure. The Front Desk Clerk will assist guests, maintain service standards, and address concerns to ensure satisfaction during their stay.

HospitalityInformation TechnologyTravel

Responsibilities

Assist guests efficiently, courteously, and professionally at all times
Maintain a high level of service and hospitality standards
Promptly address guest concerns and ensure satisfaction in a timely manner
Post guest charges, collect payments, and follow cash handling procedures
Handle guest mail and messages with respect to privacy and professionalism
Stay knowledgeable about the hotel brand, travel programs, and special offers
Communicate guest feedback effectively to departments and management
Respond quickly to calls, lobby visitors, and team members needing assistance
Maintain full knowledge of hotel safety and emergency procedures

Qualification

Interpersonal skillsCommunication skillsCustomer service experienceMultitasking abilityOrganizational skills

Required

Strong interpersonal and communication skills
Ability to multitask and remain professional in a fast-paced environment
Detail-oriented with strong organizational skills
Flexibility to work varied shifts, including evenings, weekends, and holidays

Preferred

High school diploma or equivalent preferred
Prior hospitality or customer service experience is a plus

Benefits

Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities

Company

Hyatt

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Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.
dateFounded in 1957
location
Chicago, Illinois, USA
people-size10001+ employees
web-link
http://www.hyatt.com/

Funding

Current Stage
Public Company
Total Funding
$2.45B
2025-11-17Post Ipo Debt· $400M
2025-03-17Post Ipo Debt· $500M
2024-11-18Post Ipo Debt· $150M

Leadership Team

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Mark Hoplamazian
President & CEO
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Peter Sears
Executive VP & Group President - Americas
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Recent News

Yahoo Finance
Hyatt finalises $2bn Playa portfolio transaction with Tortuga Resorts
2026-01-01
thefly.com
Hyatt closes sale of real estate portfolio from Playa Hotels
2026-01-01
Portugal Business News & Insights | Portugal Resident
Hyatt plans to triple presence in Portugal by 2027
2025-12-20
Company data provided by crunchbase