AMERICAN SYSTEMS · 13 hours ago
Technical Writer II
Monterey, CA
Full-time
Hybrid
Mid Level
$69K/yr - $99K/yr
3+ years expAMERICAN SYSTEMS is a collaborative organization focused on innovation and customer success. As a Technical Writer II, you will create and maintain high-quality technical documentation, specifically related to security policies and procedures, while collaborating with various teams to ensure clarity for both technical and non-technical audiences.
GovernmentInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Create, prepare, edit, maintain high-quality technical documentation, and distribute internal and external customer facing communications and user guides, as well as service advisory notifications to the NPS personnel with a strong focus on security documentation and policies
Assist in the creation and maintenance of security policies that align with industry best practices and regulatory requirements
Create, update, and maintain security policies, procedures, guidelines, incident response plans, and other security-related documentation
Create various communication products such as displays, booklets, documentation (e.g. Service Advisories, Tech Tips, eBiz Notifications, System 411 Notifications) and pamphlets
Work closely with the security team, IT, engineering, and other cross-functional teams to gather information and ensure the accuracy and relevance of security documentation
Review and edit security content produced by other team members to ensure consistency, clarity, and technical accuracy
Organize and manage security documentation sets, ensuring they are up-to-date, accessible, and comply with industry standards and regulatory requirements
Provide documentation support for security audits and compliance initiatives, ensuring that all security documentation is audit ready
Gather and incorporate feedback from users, stakeholders, and auditors to continuously improve the quality and effectiveness of security documentation
Identify and implement improvements to documentation processes and tools, particularly in the area of security, to enhance efficiency and quality
Manage multiple versions of security documentation as policies and procedures evolve, ensuring that all documentation is properly versioned and archived
Qualification
Required
As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C), Epsilon will not consider candidates for this position who do not meet the aforementioned conditions
Bachelor's degree in Technical Writing, English, Communications, Information Security, or a related field; or equivalent experience
Must hold an interim or favorably adjudicated DoD/IC SECRET collateral clearance before onboarding
3-5 years' experience conducting writing in a technical environment, with direct experience writing and editing customer facing communications
Strong writing, editing, and proofreading skills with an ability to write in a clear and concise manner, particularly in the area of security
Excellent organizational and time management skills with the ability to manage multiple projects simultaneously
Strong interpersonal skills with the ability to work effectively both independently and as part of a team
Experience in creating documentation such as user guides, manuals, and online help files
Good interpersonal skills to collaborate with subject matter experts and team members
Ability to understand and communicate complex security concepts and procedures to diverse audiences
Proficiency in using documentation tools, software, and knowledge management databases
Proficiency in Microsoft Office Suite, XML, HTML, and CSS
Ability to research and gather technical information from various sources
Strong attention to detail and the ability to present complex information clearly and concisely
Knowledge of industry standards and best practices for security documentation
May require occasional travel to the customer location in Monterey, CA
Benefits
Healthcare benefits
Paid leave
Retirement plans
Insurance programs
Education and training assistance
Company
AMERICAN SYSTEMS
AMERICAN SYSTEMS is one of the largest employee-owned companies in the US.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Steckel
President & CEO
Peter Whitfield
Chief Financial Officer
Recent News
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2025-12-20
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2025-12-09
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