Old Ebbitt Grill · 2 hours ago
Host
Old Ebbitt Grill is a well-established restaurant in Washington, DC, known for its vibrant work environment and commitment to high-volume hospitality. The Host plays a crucial role in creating a welcoming atmosphere by greeting guests, managing reservations, and ensuring customer satisfaction.
Restaurants
Responsibilities
Greet every guest in a friendly manner as they enter the restaurant
Check the host podium for complete setup of materials and supplies at the start and end of the shift
Clean menu covers, replace old or worn menus, and distribute them to bars and dining rooms
Escort guests to requested and/or prearranged tables
Assist servers with duties such as resetting tables or fulfilling guest requests
Answer the phone promptly with a friendly and cordial greeting
Communicate with customers and vendors, relay incoming calls to the appropriate people, and take messages
Actively listen patiently and politely to customer inquiries and complaints, providing specific and accurate information about the restaurant operation, directions to the restaurant, and menu information
Direct customer complaints and other problematical calls to the appropriate people; answer inquiries about reservations, review reservations, review reservation book, and inform customers about seating availability and accurately record reservations
Prepare menus and reservations for the arrangement of tables and chairs for large parties
Assist and direct personnel in the arrangement of tables and chairs for large parties
Bid all departing parties a closing salutation and 'Thank You'
Inspect bathrooms; clean and restock bathrooms with supplies as needed
Check back at tables to ensure customer satisfaction and to work on customer relations
Qualification
Required
Excellent verbal and written communication skills
Friendly, hardworking, and hospitality-driven with a commitment to excellence and top-tier service
Problem solvers who can handle customer matters with courtesy, dignity, and respect
Able to multitask effectively in a fast-paced environment
Flexible availability to work mornings, late nights, weekends, holidays, and weekdays as needed
Benefits
Generous 401k: Immediate participation with competitive match.
Restaurant Discounts: Enjoy 25% off at all Clyde’s Restaurants for you and a guest.
Meal Discount: Get 50% off your shift meal.
Top Health Plan: Access medical, dental, vision, telemedicine, and wellness resources, plus reduced rates on various services.
Support: Benefit from an Employee Assistance Program with legal, emotional, and financial support.
Wellness Resources: Access digital Cognitive Behavioral Therapy and annual flu shots.
Financial Assistance: Assistance fund for employees in need.
Career Growth: Opportunities for rapid advancement.
Merit Recognition: Rewards for excellence and hard work.
Exclusive Discounts: Access a discount program with thousands of brands and services.
Company
Old Ebbitt Grill
Insiders, loyal locals, and visitors from around the globe continue to flock to this legendary Washington, DC stand-around bar and restaurant founded in 1856 and located just steps away from The White House.
Funding
Current Stage
Growth StageCompany data provided by crunchbase