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Seegrid · 3 weeks ago

Field Service Technician - Seattle, WA

Seattle, WA, USA, 98032

Full-time

Hybrid

Entry, Mid Level

$30/hr - $34/hr

Seegrid is the leading provider of self-driving industrial vehicles, developing mobile robots and enterprise software for global leaders in logistics and manufacturing. The Field Service Technician will provide exceptional onsite service, troubleshoot and repair mechanical and electrical issues, and ensure efficient operation of autonomous mobile robots while traveling extensively across the country.

Autonomous VehiclesIndustrial AutomationLogisticsRoboticsSupply Chain ManagementWarehouse Automation

Responsibilities

Possess a unique combination of hands-on problem solving, analytical thinking and a customer-service spirit

Manage and conduct all on-site troubleshooting, repair and testing tasks for powered industrial trucks, robotic and vision guided systems

Perform routine maintenance tasks to improve reliability and prevent failures

Work with a collaborative attitude and team spirit in an ever-changing dynamic environment

Coach customer staff on safety, equipment operation and maintenance best practices

Maintain detailed daily record keeping and reporting, including resolutions implemented, records of time, expenses and materials

Remain prepared for customer service calls which most likely require travel on short notice

Take ownership on-going skill development by engaging in regular product and software trainings

Follow all safety protocols to maintain a safe work environment

Qualification

Field Service Technician experienceTroubleshooting skillsTechnical knowledge of WindowsTechnical certificationLinuxCustomer service skillsCommunication skillsWork ethic