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Droxi · 4 hours ago

Product Manager

Boston, MA

Full-time

Hybrid

Senior Level

5+ years exp

Droxi is a company focused on improving the medical world by addressing EHR inbox overload with an AI-powered solution. They are seeking a Product Manager to lead onboarding initiatives, boost customer engagement, and collaborate cross-functionally to create customer-focused solutions.

Artificial Intelligence (AI)ConsultingHealth CarePrimary and Urgent CareProfessional Services

Responsibilities

Drive Onboarding Excellence: Lead initiatives to design seamless, intuitive onboarding experiences that convert new users into loyal customers

Boost Customer Engagement: Use data-driven strategies to improve product adoption, retention, and user satisfaction

Collaborate Cross-Functionally: Partner with UX/UI designers, engineers, marketing, and sales to create customer-focused solutions

Champion the User: Conduct research and leverage insights to refine workflows and enhance the overall user experience

Optimize for the Market: Tailor solutions for the U.S. market, considering its unique challenges and opportunities—especially for a highly intelligent but cautious audience in adopting new AI tools

Measure Impact: Continuously monitor product performance, using analytics and feedback to make informed improvements

Qualification

SaaS ManagementUser Experience DesignData AnalyticsMarket KnowledgeAI EnthusiasmCollaboration

Required

SaaS Expert with At least 5 years of experience managing B2C SaaS products, with a proven track record of improving onboarding and customer engagement

UX Advocate: Deep understanding of user experience design principles and a passion for creating intuitive interfaces

Data-Driven: Skilled in using analytics tools to measure and enhance product performance

Market Knowledge: Familiarity with U.S. consumer behavior and the healthcare landscape is a significant advantage

AI Enthusiast: Excited about leveraging AI to solve complex problems and improve users' lives

Collaborative Leader: A natural team player who excels at building relationships across departments