Apply on Employer Site

City of New York · 4 hours ago

Director of Operations

Manhattan, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$94K/yr - $243K/yr

4+ years exp

The City of New York is seeking a highly strategic Director of Operations to join the executive management team of the Department of Transportation (DOT). This leadership role involves overseeing six operational divisions, supporting the First Deputy Commissioner in operational strategy, workforce management, and program execution, while managing high-profile citywide initiatives and ensuring effective operations across all DOT divisions.

GovernmentLegalPublic Relations

No H1B

U.S. Citizen Only

Responsibilities

Support the First Deputy Commissioner in the management and oversight of six operational divisions

Provide high-level guidance on staffing, operations, and policy

Lead key administrative functions such as the hiring and selection of senior division personnel

Develop, review, and refine workplace guidelines and protocols for both field and office staff

Troubleshoot operational challenges that may impede the goals of the agency

Assess and advance space, equipment, and personnel needs across divisions

Participate in agency-wide reviews of hiring and promotional decisions to ensure consistency and alignment with organizational priorities

Provide leadership in the launch and implementation of new or expanded agency programs

Coordinate complex initiatives that require collaboration across multiple divisions

Oversee major citywide efforts and ensure that operational components are fully aligned with agency objectives

Supervise the Office of Safety Education and Outreach, managing key Vision Zero and public education initiatives

Serve as a primary representative for DOT in high-level interagency meetings with City Hall, external agencies, and elected officials

Direct agency resources in support of task forces and initiatives led by City Hall

Provide operational support to Borough Commissioner Offices and help ensure that needs at the borough level are addressed promptly and effectively

Coordinate the role of the Commissioner Office in emergency planning, preparedness, and incident response

Qualification

City planningManagerial experienceLeadershipProject managementCoordinationProblem-solvingDecision-makingCommunicationOrganizational skills

Required

A baccalaureate degree from an accredited college and four (4) years of full-time experience in city planning, at least eighteen (18) months of which must have been in a managerial capacity

Education and/or experience which is equivalent to '1' above. However, a baccalaureate degree and eighteen (18) months of managerial experience in city planning is required of all candidates

Graduate work leading to an advance degree in city planning or related field may be substituted for up to two (2) years of the non-managerial experience on a year-for-year basis

Graduation from an accredited United States Law School may be substituted for two (2) years of non-managerial experience