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Walmart Canada · 4 hours ago

(USA) .com Systems Operator S5 external

(USA) GA LITHIA SPRINGS 04993 ECOMM WHSE LOGISTICS

Full-time

Onsite

Entry Level

$24/hr - $27.50/hr

1+ years exp

Walmart Canada is seeking a .com Systems Operator to join their team in Lithia Springs, GA. The role involves maintaining the operation of system hardware and software, troubleshooting issues, and providing support to customers and associates.

DeliveryRetailShopping

Responsibilities

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates

Coordinate and support security measures to safeguard information against accidental or unauthorized damage modification or disclosure

Maintain operation of system hardware through monitoring functionality preventative maintenance identifying and reporting or resolving performance issues

Provide support to internal and external customers by researching data on system and network related issues

Respond to and resolve critical systems issues eg system or hardware down respond and follow up on urgent customer requests

Respond to internal and external customer calls related to orders claims damages billing issues etc by researching and resolving systemrelated issues

Troubleshoot all system and user issues hardware and software report issues and status to manager leader or customer throughout the troubleshooting process

Install monitor maintain and repair system hardware software and peripheral equipment following design or installation specifications

Perform daily administrative tasks including pass down reports billing user access coding filing etc

Systems OperationsData Processing Maintains operation of system hardware and software through monitoring functionality preventative maintenance identifying and reporting or resolving performance issues by following appropriate guidelines and procedures Responds to critical systems issues and urgent customer requests in a timely manner Tells management about security risks and system damage modification or disclosure Tells management when tools and supplies required for systems operationdata processing are unavailable or broken

Respect the Individual Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent

Respect the Individual Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence

Respect the Individual Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments

Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us

Act with Integrity Acts in a selfless manner and is consistently humble selfaware honest fair and transparent

Serve our Customers and Members Delivers results while putting the customer first

Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders

Strive for Excellence Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience

Strive for Excellence Drives continuous improvements is open to and uses new technologies and skills and supports others through change

Qualification

Information systems degreeTroubleshootingSystem maintenanceWalmart Logistics applicationsMS OfficeCustomer serviceContinuous improvementCommunication skillsTeamworkIntegrity

Required

Associate's Degree in an information systems related field (e.g., computer science, management information systems) OR 6 months experience as a Walmart Logistics associate and 6 months experience using and maintaining computer applications (e.g., networking, troubleshooting, email, spreadsheets, word processing) OR 1 year experience in an information systems related field (e.g., computer science, management information systems)

Preferred

6 months experience working with Walmart Logistics applications (e.g. Global Logistics Systems (GLS), Trailer Manifest System (TMS), Global Distribution Systems (GDS), IBM CICS (Host))

1 year work experience maintaining and troubleshooting computer systems (e.g., networks, computer hardware and software)

1 year experience with MS-office software (Outlook, Excel, Word) to communicate with customers and associates, track information and maintain records

Benefits

Health benefits include medical, vision and dental coverage

Financial benefits include 401(k), stock purchase and company-paid life insurance

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.