Horizon Realty Advisors · 10 hours ago
Property Manager
Horizon Realty Advisors is a fast-growing property management company that owns and operates over 50 apartment communities nationwide. The Property Manager is responsible for leading customer service, resident retention, fiscal success, and daily operations to create an exceptional living experience for residents.
Real Estate
Responsibilities
Maintains positive resident relations through superior service and holds team to same level of service
Schedule, supervise, and direct daily activities of all on-site team
Responsible for fiscal budgetary compliance with the approved operations budget
Plan, promote, and implement an effective Resident Retention program
In conjunction with Maintenance Supervisor, creates turn make ready board, key replacement process, vendor key system and all other turn related processes, such as ordering turn supplies/appliances for the units in a timely manner while remaining in line with the allotted budget. Additionally, oversees vendor negotiation, scheduling and contracting
Assists Leasing Manager with performing weekly, monthly, and quarterly lease file audits as needed to ensure scheduled billing, concessions, and all applicable paperwork is correct and ready for move-in day for all prospective residents and renewals
In conjunction with Maintenance Supervisor and Regional Manager, creates and manages property budget. Reports accurate budget numbers/variances on weekly, monthly, and quarterly reports
Maintains resident database, accounts receivable, and accounts payable. Ensures invoices and credit card receipts are consistently submitted on time, and do not reach "past due" status
Consults with prospective residents to identify requirements and budgets, then matches these needs with available floor plan options. Conducts phone, online, and tour sales with prospective and current residents
Knowledgeable about state & local laws related to property management and Fair Housing
Manages all on-site staff, including but not limited to: hiring, firing, motivating, training, performance development, and performance evaluation. Establishes effective communication with their team
Directs and participates in the daily operations of the property. Tours property daily to ensure it is neat, tidy, attractive, and in good repair. Manages use of shared facilities such as fitness and recreation areas, laundry facilities, and meeting or gathering spaces
Knowledgeable in Renewals – Pricing, negotiations, sending offers, and finalizing lease paperwork
Conducts and/or participates in the creation of a weekly market survey of the property’s competitors. Maintains consistent, thorough knowledge of the market
Develops a Marketing Plan with their Leasing Manager and Corporate Team
Performs weekly audit of property website, ILS's, prelease and renewal numbers, internal lease tracker/source, and property system (such as Entrata) to ensure accurate specials/rates are being advertised/charged and accurate numbers are being reported
Trains the Leasing Team on HRA standards for lead management and follow up in accordance with HRA standards
Assists with turn walks prior to move-ins and after move-outs to determine move-in readiness, as well as any other turn-related duties as needed
Qualification
Required
Maintains positive resident relations through superior service and holds team to same level of service
Schedule, supervise, and direct daily activities of all on-site team
Responsible for fiscal budgetary compliance with the approved operations budget
Plan, promote, and implement an effective Resident Retention program
In conjunction with Maintenance Supervisor, creates turn make ready board, key replacement process, vendor key system and all other turn related processes, such as ordering turn supplies/appliances for the units in a timely manner while remaining in line with the allotted budget. Additionally, oversees vendor negotiation, scheduling and contracting
Assists Leasing Manager with performing weekly, monthly, and quarterly lease file audits as needed to ensure scheduled billing, concessions, and all applicable paperwork is correct and ready for move-in day for all prospective residents and renewals
In conjunction with Maintenance Supervisor and Regional Manager, creates and manages property budget. Reports accurate budget numbers/variances on weekly, monthly, and quarterly reports
Maintains resident database, accounts receivable, and accounts payable. Ensures invoices and credit card receipts are consistently submitted on time, and do not reach 'past due' status
Consults with prospective residents to identify requirements and budgets, then matches these needs with available floor plan options. Conducts phone, online, and tour sales with prospective and current residents
Knowledgeable about state & local laws related to property management and Fair Housing
Manages all on-site staff, including but not limited to: hiring, firing, motivating, training, performance development, and performance evaluation. Establishes effective communication with their team
Directs and participates in the daily operations of the property. Tours property daily to ensure it is neat, tidy, attractive, and in good repair. Manages use of shared facilities such as fitness and recreation areas, laundry facilities, and meeting or gathering spaces
Knowledgeable in Renewals – Pricing, negotiations, sending offers, and finalizing lease paperwork
Conducts and/or participates in the creation of a weekly market survey of the property's competitors. Maintains consistent, thorough knowledge of the market
Develops a Marketing Plan with their Leasing Manager and Corporate Team
Performs weekly audit of property website, ILS's, prelease and renewal numbers, internal lease tracker/source, and property system (such as Entrata) to ensure accurate specials/rates are being advertised/charged and accurate numbers are being reported
Trains the Leasing Team on HRA standards for lead management and follow up in accordance with HRA standards
Assists with turn walks prior to move-ins and after move-outs to determine move-in readiness, as well as any other turn-related duties as needed
Benefits
Health, dental, and vision insurance
Life insurance
Disability insurance
401k
Paid time off
Paid holidays
Flexible spending account
HSA
Rental housing discount of 20% offered if living on site.