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Pure Hockey · 9 hours ago

Supervisor - Full Time

Pompano Beach, Florida

Full-time

Onsite

Mid Level

Pure Hockey is a leading retail company seeking a Supervisor to excel in a customer-focused role. The Supervisor will be responsible for providing outstanding customer service, managing cashier duties, assisting in operations, and training staff to ensure effective performance.

HockeySporting GoodsSports

Responsibilities

Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service

Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures

Assist in the areas of merchandising, operations, sales and customer service

Partner with management to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training

Train and develop staff to ensure they have the necessary skills and knowledge to perform their roles effectively

Handle customer complaints and resolve issues in a timely and professional manner

Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management

Other duties assigned by manager

Qualification

Retail experienceCustomer serviceTrainingCoachingInventory managementMerchandising techniquesAnalytical skillsComputer proficiencyInterpersonal skillsOrganizational skillsLeadership skillsProblem-solving skillsFlexibility