American Metals Supply, LLC ยท 14 hours ago
Inside Sales Associate - Bilingual, English/Spanish
Tampa, Florida
Full-time
Onsite
New Grad, Entry LevelAmerican Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. The Inside Sales Associate plays a critical role within our sales team, handling inbound and outbound calls, processing orders, providing exceptional customer service, and supporting sales activities.
Industrial ManufacturingManufacturing
Responsibilities
Handle inbound calls from customers, addressing inquiries, providing information, and resolving issues promptly and professionally
Accurately process customer orders, ensuring all details are correctly entered into the system and confirming order status with customers
Conduct outbound calls to existing and potential customers to follow up on orders, provide updates, and offer additional products or services
Deliver exceptional customer service by understanding customer needs, providing solutions, and maintaining positive customer relationships
Address and resolve customer complaints and issues, escalating complex cases to the appropriate individuals as needed
Maintain up-to-date knowledge of our products and services to effectively assist customers and support sales efforts
Keep detailed records of customer interactions, orders, and transactions in the CRM system
Perform other duties as assigned
Qualification
Required
Possess a high school diploma or equivalent
Must be personable and accurate with numbers
Previous inside sales experience
Have ability to multi-task with frequent interruptions
Must pass background check and drug screening
Preferred
The ability to speak English & Spanish is highly preferred
Industrial metal knowledge a plus, but not required
Benefits
401(k) & matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Company
American Metals Supply, LLC
American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nicole Jackson, CPA
Chief Financial Officer
Company data provided by crunchbase