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NYC Department of Social Services · 4 hours ago

PAM DATA ENTRY CLERK

Manhattan, NY

Full-time

Onsite

Entry Level

1+ years exp

The NYC Department of Social Services is responsible for supporting social services programs. They are seeking a PAM Data Entry Clerk to review and check documents for data entry accuracy, correct errors, and maintain logs of cases.

ConsultingGovernmentNon ProfitSocial

No H1B

Responsibilities

Review and check Turn Around Document (TAD) for completeness to ensure accuracy of data entries and make corrections when necessary; enter information received from source documents for data entry

Correct errors of omission or transposition where no case record review is required and ensure required corrective action is taken on data entry errors

Ensure all forms to authorize the payment of benefits are correctly completed, have the proper signatures and have all the appropriate approvals before and after data entry

Help to resolve daily correction of errors when they appear on the WINRO report, to eliminate the issuance of duplicate assistance, lapse of assistance or incorrect payments

Maintain for supervisor, a daily log of all assigned cases for which actions have been initiated

Scan TADs for Office of Central Processing, Job Centers and Supplemental Nutrition Assistance Program-Claims and Recovery (SNAP-CR)

Return documents to supervisor to be returned to the Eligibility/Processing Specialists for Indexing and Inputting in PAM

Complete Fair Hearing Evidence Management System (FHEMS) hits using PAM, WMS and physical documents to update records so supervisors and managers can have an accurate accounting of the status of all outstanding FHEMS cases

Qualification

Data entryWMSHRA systemsMicrosoft WordMicrosoft ExcelKeyboard familiarityCommunication

Required

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute

Preferred

Ability to review and critically assess case actions & to implement corrective actions timely

Working knowledge of HRA/IREA systems including WMS, HRA Viewer, POS, and HRA scanning and indexing system

Knowledge of Microsoft Word, Excel and PowerPoint

Excellent oral and written communication skills

Benefits

Public Service Loan Forgiveness

Company

NYC Department of Social Services

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Founded in 1966

New York, New York, USA

10001+ employees