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Synchrony · 2 hours ago

AVP, Issue Management Governance (L11)

Indiana, United States

Full-time

Hybrid

Mid, Senior Level

6+ years exp

Synchrony is a premier consumer financial services company delivering a comprehensive suite of digitally enabled products. The AVP, Issue Management Governance will drive strategic issue management initiatives across the organization, collaborating with senior leadership and various business functions to identify and manage emerging risks and ensure compliance with regulatory requirements.

Consumer LendingFinanceFinancial ServicesInsuranceVenture Capital

Growth Opportunities

Responsibilities

Drive issue management governance frameworks and processes, ensuring alignment with organizational risk strategy and regulatory expectations

Proactively analyze issue data to anticipate emerging risks, themes, and trends across businesses and functions delivering strategic and actionable insights

Present insights and recommendations to senior leadership and risk committees to inform decision-making and enhance risk governance

Develop and lead the design of innovative issue reporting dashboards and analytical models that highlight risk drivers and support strategic decision

Collaborate with stakeholders across the business and risk functions to obtain further information and insight into issues

Manage multiple risk projects and regulatory initiatives related to issue management, ensuring timely and accurate delivery

Qualification

Risk ManagementData AnalysisGovernance ReportingAnalytics ToolsStakeholder ManagementCommunication SkillsLeadershipCollaboration

Required

Bachelor's degree in Business, Finance, Risk Management, Statistics, or related discipline with at least 6 years of experience performing complex data, trend analysis, and root cause analytics, or in lieu of degree, 8 years of relevant experience

Proven ability to think strategically, anticipate management needs, and provide forward-looking risk insights

Exceptional stakeholder management and communication skills, capable of articulating risk concepts clearly to committees and senior leadership

Demonstrated experience in developing and delivering governance reporting frameworks, key performance indicator dashboards, and risk metrics reporting in a dynamic environment

Advanced proficiency with analytics and visualization tools (Power BI, Tableau, SAS Viya) and Microsoft Office Suite

6+ years of progressive experience in issue management, risk management, operational risk, or credit risk function within financial services or a regulated environment