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City of New York · 11 hours ago

Computer Informatics Analyst, Bureau of Public Health Clinics

Long Island City, NY

Full-time

Onsite

Mid Level

$75K/yr - $75K/yr

3+ years exp

The City of New York is dedicated to improving the health of all New Yorkers through its Bureau of Public Health Clinics. They are seeking a Computer Informatics Analyst to conduct data analyses, support clinical staff with Electronic Medical Records, and improve clinical operations through actionable insights.

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Responsibilities

Provide frontline support to clinical staff for the Electronic Medical Record (EMR), troubleshooting issues and guiding workflow adoption

Design, implement, and maintain data collection frameworks using REDCap and EMR data sources to support clinical programs, quality improvement, and research activities

Conduct descriptive and exploratory data analyses using SQL, R, or SAS to assess system utilization, clinical workflow patterns, and user behavior

Develop routine monitoring metrics, dashboards, and reports to evaluate EMR adoption, data completeness, and workflow performance over time

Support monitoring and evaluation (M&E) activities by defining indicators, tracking performance against benchmarks, and identifying trends or gaps in clinical operations

Perform data validation, and quality assurance to ensure accuracy and reliability of EMR, Redcap and other data collection/documentation applications/tools

Contribute to research and evaluation efforts by preparing analytic datasets, conducting preliminary analyses, and supporting interpretation of findings

Collaborate with clinical informatics, operational, and research stakeholders to translate data insights into actionable recommendations, trainings and workflow improvements

Support documentation of data definitions, and evaluation findings to promote transparency, reproducibility, and knowledge sharing

Other tasks as assigned

Qualification

SQLRREDCapSASEMR systemsHL7Data analysisCritical thinkingProblem-solvingCommunication

Required

A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health

A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization

Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in '2' above

Two years as a City Research Scientist Level I can be substituted for the experience required in '1' and '2' above

Preferred

Proficiency in SQL and data analysis using R or SAS

Experience developing and managing workflows in REDCap

Familiarity with EMR systems

Knowledge and experiences with HL7 are a plus

Prior experience supporting clinical staff or end users in healthcare IT, data collection, or clinical informatics projects is preferred

Highly organized, detail-oriented, strong critical thinking and problem-solving skills, and excellent written and verbal communication

Ability to manage multiple tasks, work collaboratively across clinical and technical teams, and translate data insights into actionable recommendations