Manager, Social Media jobs in United States
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Resorts World Las Vegas · 7 hours ago

Manager, Social Media

Resorts World Las Vegas is a luxury resort seeking a Social Media Manager to implement their overall social media strategy. The role involves developing strategic plans, managing content creation, and executing campaigns to enhance the resort's social media presence.

HospitalityHotelLocation Based ServicesTravelVacation Rental
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Responsibilities

Report to and collaborate closely with the Senior Manager to develop Resorts World Las Vegas’ social media strategies from content ideation and development to execution and engagement
Proficient in copywriting and ability to create and manage design teams for daily content in the format of Instagram Stories, vertical video, and other content types
Develop, coordinate, and execute photo and video shoots in collaboration with internal teams, agency partners, and on-property stakeholders, ensuring all production aligns with brand standards, timelines, and business objectives
Manage daily content capture & scheduling, community management and guest care across resort channels
Develop and manage monthly campaigns and other reporting needs to leverage data and insights that help optimize strategy
Monitor the resort’s social reputation with ability to perform crisis management and escalate issues to the appropriate internal stakeholders
Develop and deliver social media promotions, plans, and timelines to support business objectives
Stay apprised of industry advancements within the social media landscape and revise channel strategy based on impact
Clearly communicate and translate creative concepts into actionable direction that aligns with Resorts World Las Vegas’ luxury positioning, ensuring cohesive storytelling across social platforms
Ability to execute influencer programs and familiarity with managing against all FTC guidelines and regulations
Cultivate and manage communication with property liaisons and grow collaborative partner relationships
Perform other job-related duties as requested

Qualification

Social media strategyCopywritingSocial media platformsProject managementAdobe Creative SuiteCustomer serviceCrisis managementTeam mentoring

Required

Ability to effectively communicate in English
Experience with working within enterprise social media monitoring platforms such as Microsoft Suite, Upfluence, Sprout, Adobe, etc
Managing multiple complex organic social campaigns across multiple brands, simultaneously
Proficient in social media channels, specifically Facebook, TikTok, Instagram, X, Pinterest, LinkedIn, YouTube, and other emerging platforms
Adobe Creative Suite, Photoshop, and photography skills a plus
Project management skills that enable the ability to manage multiple priorities in a fast paced and deadline driven environment
Excellent customer service skills
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
Ability to successfully mentor a team
Ability to work varied shifts, including nights, weekends, and holidays
At least 21 years of age
Bachelor's Degree or higher in Marketing, Communications, Digital Media, or related field
Minimum of five years of experience within social media marketing and online community or a related operational area/field
Minimum of three years of related operational management experience at a similar leadership level
Proof of eligibility to work in the United States

Preferred

Knowledge and experience leveraging social media in support of larger integrated brand campaigns within hospitality, entertainment, or luxury sector
Previous experience working in a large, luxury resort setting

Company

Resorts World Las Vegas

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Resorts World Las Vegas is a resort, mall, and casino on the Las Vegas Strip in Winchester, Nevada, United States.

Funding

Current Stage
Late Stage

Leadership Team

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Lou Dorn
Chief Legal Officer and Corporate Secretary
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Company data provided by crunchbase